I can't get Acrobat Reader (i.e. Adobe Reader 9) to run ==> RuntimerError

S

ship

Hi

Help!
I can't get Acrobat Reader to run.

I just uninstalled and then re-installed "Adobe Reader 9" in my
Windows XP (SP3) PC.
I have a roaming profile (which I hate but apparently I'm stuck with
it).

I cant get Adobe Reader to even open on its own without an error.
The error is:

Microsoft Visual C++ Runtime Library
Rutime Error!
Program: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
This application has requested the Runtime to terminate it in an
unusual way.
Please contact [blah-blah]

- Should I re-install the Microsoft Visual C++ Runtime Library?
(If so how the heck do I so that?!)

- Or should I download an earlier version of Adobe Acrobat?

- Or do I need to do open heart surgery on the registry
(I have NO idea how to do that stuff, btw)


Help!

With thanks


Ship
Shiperton Henethe

P.S. I do NOT have Adobe Acrobat installed on my PC.
 
A

Allan

ship said:
Hi

Help!
I can't get Acrobat Reader to run.

I just uninstalled and then re-installed "Adobe Reader 9" in my
Windows XP (SP3) PC.
I have a roaming profile (which I hate but apparently I'm stuck with
it).

I cant get Adobe Reader to even open on its own without an error.
The error is:

Microsoft Visual C++ Runtime Library
Rutime Error!
Program: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
This application has requested the Runtime to terminate it in an
unusual way.
Please contact [blah-blah]

- Should I re-install the Microsoft Visual C++ Runtime Library?
(If so how the heck do I so that?!)

- Or should I download an earlier version of Adobe Acrobat?

- Or do I need to do open heart surgery on the registry
(I have NO idea how to do that stuff, btw)


Help!
The best place for support is Adobe Systems' website and user forums:
http://www.adobe.com/support/reader/ . You have to register to post in the
user forums.
 
J

Jay Schlackman

Just in case anyone else is having this problem, be aware this is a known bug
in Adobe Reader OR Acrobat if your Application Data directory is redirected
to a UNC path via Group Policy (as is common when using Roaming Profiles):
http://www.adobeforums.com/webx/.59b5c482/33

Adobe haven't fixed it, and the only workaround is to assign the network
share a drive latter and redirect to the drive letter, or to use
Reader/Acrobat v.8.1.2 which does not have this bug.
 

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