Geocities website, trouble opening pagebuilder

[aprilmae]

Everytime I log into Geocities and click on "pagebuilder"
to edit my personal website, I get an error message that
says this program has performed an illegal
operation and will be shut down and when I click on
details it says
"IEXPLORE caused a general protection fault
in module USER.EXE at 001c:000013b8.
Registers:
EAX=00020000 CS=16ef EIP=000013b8 EFLGS=00000212
EBX=17c72918 SS=5c0f ESP=000083d4 EBP=000083e2
ECX=0002050c DS=16bf ESI=26302918 FS=5c07
EDX=00000002 ES=16bf EDI=00002630 GS=0000
Bytes at CS:EIP:
67 8b 5e 08 67 8b 7e 0a 3b d9 75 04 3b fa 74 dc
Stack dump:
5c070187 01870000 bff70000 842c0002 01b70028 0c700002
00000409 00000000
02686928 ffffffff 051ef510 ffffffff bff77284 bff53724
051e7000
051ef510". I am not getting this error message from any
other websites.

I'm not real technical, but if you gave me step by step
instructions how to remedy this, I could do that... I
emailed geocities and it seems to be an internet explorer
problem. Couldn't find anything on the support site to
remedy it and am desperate to update my website. HELP! =)
Could you please help me out. Thanks!
April

 

[Frank Saunders, MS-MVP]

Everytime I log into Geocities and click on "pagebuilder"
to edit my personal website, I get an error message that
says this program has performed an illegal
operation and will be shut down and when I click on
details it says
"IEXPLORE caused a general protection fault
in module USER.EXE at 001c:000013b8.

I am not getting this error message from any
other websites.

I'm not real technical, but if you gave me step by step
instructions how to remedy this, I could do that... I
emailed geocities and it seems to be an internet explorer
problem. Couldn't find anything on the support site to
remedy it and am desperate to update my website. HELP! =)
Could you please help me out. Thanks!
April

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/