general tab is missing

[Melanie]

My general tab is missing when I go to Tools, then to
Internet Options. I used to have the general tab, but
for some reason it is now missing. Does anyone know how
to fix this and bring back the general tab so that I may
use the clear history, delete cookies, etc. options?

 

[Ramesh]

Melanie,

Remove IE Restrictions & Restore Missing tabs
http://www.angelfire.com/dragon/sramesh2k/reg/IE_reset_restrictions.reg


Also, refer Fix 268 from Kelly's site:
http://www.kellys-korner-xp.com/xp_tweaks.htm
Restore All tabs in IE and Removes the ** Internet Options ** Restrictions
as well


The problem is due to a spyware. Download Ad-Aware from www.lavasoftusa.com,
scan the system and eliminate the malware products. Re-apply the above fix
if necessary.
** Remember to update the pattern file using WebUpdate in Ad-Aware **

--
Ramesh
(e-mail address removed)


My general tab is missing when I go to Tools, then to
Internet Options. I used to have the general tab, but
for some reason it is now missing. Does anyone know how
to fix this and bring back the general tab so that I may
use the clear history, delete cookies, etc. options?

 

[Jim Byrd]

Hi Melanie -
This has been showing up a lot lately and seems to be caused by some malware
called CoolWebSearch. Do the following:

Download and run: http://www.spywareinfo.com/~merijn/files/cwshredder.zip to
remove the parasite

Then download and run:
http://www.kellys-korner-xp.com/regs_edits/iegentabs.reg to restore your
tabs and remove any restrictions that the parasite has put in place.

However, this also indicates that you may have acquired some other malware
along the way. If you go to this page at Jim Eshelman's site, here:
http://aumha.org/a/noads.htm and wait a little bit (be patient), an analysis
of a number of possible parasites on your machine will be made to help you
identify and remove them. NOTE: You will need to disable Ad Blocking in Zone
Alarm 3.x, if present or any other Ad Blocking software which interferes
with Java Scripting for this scan to work. You should get a message between
the two lines of **** giving the results of the scan.

Get Ad-Aware 6.0, Build 181 or later, here:
http://www.lavasoftusa.com/support/download/. Update and run this regularly
to get rid of most "spyware/hijackware" on your machine.

Another excellent program for this purpose is SpyBot Search and Destroy
available here: http://security.kolla.de/ SpyBot Support Forum here:
http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi. I recommend
using both normally. After fixing things with SpyBot S&D, be sure to re-boot
and rerun SpyBot again and repeat this cycle until you get a clean "no red"
scan.


Note that sometimes you need to make a judgement call about what these
programs report as spyware. See here, for example:
http://www.imilly.com/alexa.htm




--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In

 

[Frank Saunders, MS-MVP]

If you are using a work computer then perhaps your system
administrator has disabled these options for a reason.

Attached you will find IEOptionsRestrictions.reg. Open this file to
remove any Internet Options Restrictions that may be on your computer.

Since Melanie is using the Web interface she won't see your attachment.