General mail failure when sending e-mail from Excel

[Guest]

Hello everyone! I am having a problem using the Send To function in
Microsoft Excel 2003. When I go to File, Send To, Mail Recipient(As
Attachment) I get an error message that says "General mail failure. Quit
Microsoft Excel, restart the mail system, and try again ". I have closed
Outlook and opened it back up many times already and it doesn't help
anything. My OS is Windows XP SP2 and I have Office 2003 SBE. It doesn't
appear to have anything to do with the size of the document I am trying to
send. Does anyone have any suggestions? Thank you for your help.

 

[Alan]

Ron De Bruin MVP is the expert on all things e-mail,
http://www.rondebruin.nl/
Regards,
Alan.

 

[Guest]

Thank you for replying. The Send Mail add-in on that website that you
suggested was really neat. It worked wonderfully on two computers that I
tested it on. But, when I tried it on the computer that I can’t use native
Send To tool on, it didn’t work. After I selected what I wanted to send and
clicked the “GO†button on the utility nothing happened. A new Excel message
didn’t open up, and I didn’t get any type of error message. Also, I can use
Send To tool from Word and Power Point just fine, so it doesn’t appear to be
an Outlook problem. Any other suggestions or advice would be greatly
appreciated. Thanks!
--
Regards,
Adrienne

Ron De Bruin MVP is the expert on all things e-mail,
http://www.rondebruin.nl/
Regards,
Alan.

 

[Ron de Bruin]

Hi Adrienne

Look here
http://www.rondebruin.nl/mail/problems.htm

I think your problem is numer 2
Please post back if this fix it or not

--
Regards Ron de Bruin
http://www.rondebruin.nl

Thank you for replying. The Send Mail add-in on that website that you
suggested was really neat. It worked wonderfully on two computers that I
tested it on. But, when I tried it on the computer that I can't use native
Send To tool on, it didn't work. After I selected what I wanted to send and
clicked the "GO" button on the utility nothing happened. A new Excel message
didn't open up, and I didn't get any type of error message. Also, I can use
Send To tool from Word and Power Point just fine, so it doesn't appear to be
an Outlook problem. Any other suggestions or advice would be greatly
appreciated. Thanks!

 

[Guest]

Thank you for the reply Mr. de Bruin. It will be a little while before I
have access to this problem computer again, but I will definitely take the
time to write about the results once I try your suggestion.

 

[Kobayashi]

Ron,

I hope you don't mind my piggybacking this thread but I'm encounterin
this very same issue.

Both myself and a colleague have been running this particular code fo
2+ years and had never encountered this error. However, I now have
new colleague and whenever they run this procedure they get this erro
message.

I've looked at your site and the WIN.INI file is fine.

What is very strange is that I call 6 procedures in my code, which us
the Sendmail function, and the first 5 attempts are successful (sendin
5 different workbooks) but then, for my colleague, this last workboo
just won't send, resulting in the General mail failure error message?

The only difference is that the new colleague has a Blackberr
connected? Other than that I've no idea?

Best Regards,

Adria

 

[SPCAndyJ]

Better late than never...

Found a solution while searching the internet for one and came across this website...figured I'd post it here for all to see.

Symantec Firewall was set to “block all” for MS Excel – I set it to “permit all” and the "send to" as attachment option under the file menu is working fine now.

Hope that helps someone out!