GENERAL CRASHES

[Guest]

HELLO FOLKS!

every time i use a media player e.g. windows media player, winamp,
realplayer etc. i crash! i've updated all my drivers but microsoft tell me i
have a problem with my graphics driver .... it's driving me crazy --- can u
help?

 

[Ramesh, MS-MVP]

Need more details about the crash..

 

[Joshua Smith [MSFT]]

To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot

There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.

This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me (remove "online") back. Good Luck,


Joshua Smith
OpenGL Test Lab
Microsoft

 

[Guest]

joshua,thank you for your comprehensive reply. i'll get to work trying your
solution and let you know the result.
thanks again,
AUTO