Garbage sent to Laserwriter if too many jobs: printer or desktop?


M

Mauricio

Have a HP laserwriter 5M printer here connected to a PC using
a usb-to-parallel cable. This setup has worked fine for the entire
last year even under heavy printing. A month ago the memory in the
computer was upgraded. Two weeks later we began to see an interesting
problem: if you print files one at a time, it works fine. But if you
print a bunch of jobs together, it will print pages with
stuff like

Error: undefined

OFFENDING COMMAND: 923

Stack: 2397

which probably means it is just garbage the PS processor in the
printer is trying to make sense out of. I connected the said printer
to my ubuntu laptop and just could not replicate the error, so I am
guessing the printer is ok. I also checked the Events and Errors page
in windows and saw there were a lot of events with ID 6004 around the
time these events happened; from what I understood, there might be a
driver issue or something like that. AFAIK, it has the latest XP
drivers for the said printer. Can anyone confirm my findings or,
perhaps offer more suggestions?
 
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S

smlunatick

        Have a HP laserwriter 5M printer here connected to a PC using
a usb-to-parallel cable. This setup has worked fine for the entire
last year even under heavy printing. A month ago the memory in the
computer was upgraded. Two weeks later we began to see an interesting
problem: if you print files one at a time, it works fine. But if you
print a bunch of jobs together, it will print pages with
stuff like

Error: undefined

OFFENDING COMMAND: 923

Stack: 2397

which probably means it is just garbage the PS processor in the
printer is trying to make sense out of. I connected the said printer
to my ubuntu laptop and just could not replicate the error, so I am
guessing the printer is ok. I also checked the Events and Errors page
in windows and saw there were a lot of events with ID 6004 around the
time these events happened; from what I understood, there might be a
driver issue or something like that. AFAIK, it has the latest XP
drivers for the said printer. Can anyone confirm my findings or,
perhaps offer more suggestions?
It needs to be noted that this printer was never designed to be
connected via a USB cable. This is the reason why you have added a USB
to Parallel cable. However, these USB to Parallel converting cables
are not all made the same. You might have to re-install these USB
drivers.
 
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C

Chuck

This will sound a bit off the wall--
There were some "speedup" patches made to the USB subsystems fairly
recently.
Try using a slower USB port, or a powered hub in between the USB port and
the USB/Parallel adapter.
..
 

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