Full System Backup

[Guest]

I have windows XP home, in accessories, my brothers pc (also on xp home) has
option for disk defrag/ clean up and full system backup. Mine has defrag etc
but no backup. the only way I can backup files is by dragging them
individually to my CD writer program. Does anyone know how to add the full
system backup facility to my PC? Spoke to technical support (?) who didnt
know what I was talking about, said its not on XP home, so why is the
facility there on my brothers pc !? I need to do a full backup because my Pc
keeps crashing and I could do with using the restore disc that came with my
pc to put it back to its "out of the box" condition and start again, but I
dont want to forget to back up any individual files and risk losing them. Any
suggestions anyone?

 

[MAP]

I have windows XP home, in accessories, my brothers pc (also on xp
home) has option for disk defrag/ clean up and full system backup.
Mine has defrag etc but no backup. the only way I can backup files is
by dragging them individually to my CD writer program. Does anyone
know how to add the full system backup facility to my PC? Spoke to
technical support (?) who didnt know what I was talking about, said
its not on XP home, so why is the facility there on my brothers pc !?
I need to do a full backup because my Pc keeps crashing and I could
do with using the restore disc that came with my pc to put it back to
its "out of the box" condition and start again, but I dont want to
forget to back up any individual files and risk losing them. Any
suggestions anyone?

NTbackup is not installed on XPhome by default,since you have recovery discs
it most likely isn't on your cd's as well. However you can download it from
here.
http://www.onecomputerguy.com/software/ntbackup.msi

Check your event viewer to see if you have any reports on why your pc is
crashing,a recovery may not be necessary.
To display error codes when your system crashes,right click on "my computer"
and select properties,then click the advance tab,then the settings button,
under "startup and recovery,uncheck the box that says automatically
restart.Now you should get an error code the next time it crashes this code
is vital on finding the cause "Write it down exactly as it is displayed".

 

[Guest]

Great! Thanks, I now have the backup utility. And yes, it wasnt on my
recovery discs, and I dont have an XP CD-ROM where microsoft said it could be
added from, so thanks for the download link.

But when my pc crashes, it seems to lose all the desktop including the task
bar. All I have discovered I can do (theres no response from the mouse or
keyboard) is either press the power button on the keyboard and reboot (which
doesnt always respond) or bring up the task manager with ctrl+alt+esc and
reboot from there. (technical support said I'd lost my windows and would have
to use my recovery disc!) but if the task manager comes up, surely I havent
lost windows?

Everything seems ok at the moment, except log off is very slow. This
happened after I downloaded Messenger 7.5 which wouldnt work at all despite
following lengthy instructions from MSN to fix it and my pc seemed to
struggle to do anything, so uninstalled 7.5 and reinstalled messenger 7 and
all seems ok again except the slow log off. Certainly think Messenger 7.5 is
the culprit!

 

[MAP]

"technical support said I'd lost my windows"

Sounds more like "explorer.exe" is crashing on you

 

[MAP]

Scroll down this page until explorer.exe is displayed,some reading for you
and something for you to try the next time.
Good Luck
http://www.kellys-korner-xp.com/xp_e.htm