frozen doc.

[mickf]

I've tried to modify a document but I can't make any changes at all. The
cursor is immobile in the top left corner, I can't access any toolbars. I
made a copy but that has the same problem. This is the only doc. that has
this problem. I need to print copies but can't.

 

[David B.]

Your question has nothing to do with XP, you should be posting to one of the
Word groups. In the future please attempt to use a group appropriate to the
subject of your post. Your problem is caused by a recent update to Office
2007, the fix to your problem is here.
http://support.microsoft.com/kb/940791

 

[3c273]

Don't know what's wrong with your doc but can you right click on the file in
Windows Explorer and select print?
Louis

 

[Ken Blake, MVP]

I've tried to modify a document but I can't make any changes at all. The
cursor is immobile in the top left corner, I can't access any toolbars. I
made a copy but that has the same problem. This is the only doc. that has
this problem. I need to print copies but can't.

I have no idea how to help, since you haven't even told us what
program you are trying to modify the document in.

Moreover the problem is presumably one within that particular program,
rather than with Windows itself, and your question would better be
asked in a newsgroup devoted to that program.