frontpage shut down while adding a hyperlink

[Guest]

Hi, I am building a page, and am down to the final few things (phew!) and now
I'm trying to make a few text items into a hyperlink. Once i get into the
hyperlink box, I select the .pdf file I want to be hyperlinked, and when I
select the file, the whole front page shuts down (with that friendly error
message: FP has had an error, and needs to shut down, would you like to send
an error report, etc, etc..)

Am I doing something totally wrong here? Appreciate your advise (oh, and
it's FP2002 running on XP)

 

[Stefan B Rusynko]

Have you tried the usual repairs in the sequence below:
1) In Windows Explorer Find and delete all FP Temp Files
Usually in C:\WINDOWS\Temp and %USERPROFILE%\Local Settings\Temp
- in FP 2003 you need to look in the super hidden folder
%USERPROFILE%\Local Settings\Temporary Internet Files\FrontPageTempDir
2) In Windows Explorer Find and delete all hidden *.web files
Usually in %USERPROFILE%\Application Data\Microsoft\Web Server Extensions\Cache
3) Run a Repair on IE
(see http://support.microsoft.com/default.aspx?scid=318378 )
4) Install all Service Packs for your OS, IE, MS Office and your Video card
(Windows Update and Office Update sites, plus your video card supplier site)
5) Open FP and Disable or Uninstall any FP Addins,
6) Open your FP Web/Site and run a Tools Recalculate Hyperlinks


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| Hi, I am building a page, and am down to the final few things (phew!) and now
| I'm trying to make a few text items into a hyperlink. Once i get into the
| hyperlink box, I select the .pdf file I want to be hyperlinked, and when I
| select the file, the whole front page shuts down (with that friendly error
| message: FP has had an error, and needs to shut down, would you like to send
| an error report, etc, etc..)
|
| Am I doing something totally wrong here? Appreciate your advise (oh, and
| it's FP2002 running on XP)