FrontPage - new computer activation


R

RobChilo

My company bought FrontPage in 2003. There were two of us so we installed it
on Gordon's computer. We set up the web site and then Gordon left and took
his computer with him, I kept the disc and have the product key. Now I need
to change the website and so I have installed FrontPage on my computer,
completing the registration details with my name and address etc. I go to my
website and click on 'File/Edit with Microsoft FrontPage'. The website gets
a dotted line all round it, which looks familiar as an edit screen, but then
I get a message to say there is a problem and it has to shut FrontPage down.
Now is this a registration/activation problem? How do I correct this with
Microsoft? Or is this not the way to edit a website?
Many thanks for any help given.
Robin
 
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R

Rob Giordano [MS MVP]

Try opening the web site the regular way
Open FP
File | Open Site
 
R

RobChilo

Hi Rob, thanks for reply.
If I go File/Open Web I get My Network Places and my website is listed at
the bottom. I click on it and the screen goes grey blank.

Robin
 
R

RobChilo

Correction! It was on page view and nothing showed.
But I did get my website! It shows at Folders and Navigation, but if I click
Page and try to open it that's when it says it has the problem and shuts the
website down and goes to new_page_1.htm.
 
R

RobChilo

Further update:
It is the pages which are htm or html which cause it to crash. I have
several jpg and pdf pages that will open but as soon as I right click and
open with FrontPage (frontpg.exe) it gives me the statement it is going to
shut down, and away it goes as I click 'don't send report'.
 
S

Stefan B Rusynko

1) Verify it is not a problem w/ FP
- Try opening FP and using File New Site to create a new FP web site

2) If that works OK
- the problem is w/ the pages in your old site

If they are longer than ~ 32000 lines of html that will cause FP to probably crash
If they have badly malformed html or scripts in the page that will also cause FP to crash

Try using File Import to import one of your pages from your site, one at a time, into the New empty web created in 1)

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
_____________________________________________


| Further update:
| It is the pages which are htm or html which cause it to crash. I have
| several jpg and pdf pages that will open but as soon as I right click and
| open with FrontPage (frontpg.exe) it gives me the statement it is going to
| shut down, and away it goes as I click 'don't send report'.
|
| "Rob Giordano [MS MVP]" wrote:
|
| > Try opening the web site the regular way
| > Open FP
| > File | Open Site
| >
| >
| >
| > --
| > ~~~~~~~~~~~~~~~~~~
| > Rob Giordano
| > Microsoft MVP Expression
| >
| >
| >
| >
| >
| >
| > | > > My company bought FrontPage in 2003. There were two of us so we installed
| > > it
| > > on Gordon's computer. We set up the web site and then Gordon left and
| > > took
| > > his computer with him, I kept the disc and have the product key. Now I
| > > need
| > > to change the website and so I have installed FrontPage on my computer,
| > > completing the registration details with my name and address etc. I go to
| > > my
| > > website and click on 'File/Edit with Microsoft FrontPage'. The website
| > > gets
| > > a dotted line all round it, which looks familiar as an edit screen, but
| > > then
| > > I get a message to say there is a problem and it has to shut FrontPage
| > > down.
| > > Now is this a registration/activation problem? How do I correct this with
| > > Microsoft? Or is this not the way to edit a website?
| > > Many thanks for any help given.
| > > Robin
| >
| >
| >
 
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R

RobChilo

Hi Stefan, thank you for your help.

I was able to open a page and type onto it, but I tried applying a theme
(blueprint)and all that happened was the font changed and the background went
like graph paper. I would expect to have got all the banner and button boxes
etc. showing. It previewed okay, for which I had to save it. I then tried a
hyperlink to a second page which worked in preview too. Then a notice came
up that it had a problem and had to close. When I re-started FP and went to
open the file it said "System exception: access violation". That's it.

If you think this is a license issue should I try to contact Microsoft and
get the license changed or is it easier just to buy a new one?

Stefan B Rusynko said:
1) Verify it is not a problem w/ FP
- Try opening FP and using File New Site to create a new FP web site

2) If that works OK
- the problem is w/ the pages in your old site

If they are longer than ~ 32000 lines of html that will cause FP to probably crash
If they have badly malformed html or scripts in the page that will also cause FP to crash

Try using File Import to import one of your pages from your site, one at a time, into the New empty web created in 1)

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
_____________________________________________


| Further update:
| It is the pages which are htm or html which cause it to crash. I have
| several jpg and pdf pages that will open but as soon as I right click and
| open with FrontPage (frontpg.exe) it gives me the statement it is going to
| shut down, and away it goes as I click 'don't send report'.
|
| "Rob Giordano [MS MVP]" wrote:
|
| > Try opening the web site the regular way
| > Open FP
| > File | Open Site
| >
| >
| >
| > --
| > ~~~~~~~~~~~~~~~~~~
| > Rob Giordano
| > Microsoft MVP Expression
| >
| >
| >
| >
| >
| >
| > | > > My company bought FrontPage in 2003. There were two of us so we installed
| > > it
| > > on Gordon's computer. We set up the web site and then Gordon left and
| > > took
| > > his computer with him, I kept the disc and have the product key. Now I
| > > need
| > > to change the website and so I have installed FrontPage on my computer,
| > > completing the registration details with my name and address etc. I go to
| > > my
| > > website and click on 'File/Edit with Microsoft FrontPage'. The website
| > > gets
| > > a dotted line all round it, which looks familiar as an edit screen, but
| > > then
| > > I get a message to say there is a problem and it has to shut FrontPage
| > > down.
| > > Now is this a registration/activation problem? How do I correct this with
| > > Microsoft? Or is this not the way to edit a website?
| > > Many thanks for any help given.
| > > Robin
| >
| >
| >
 
R

RobChilo

Hi Stefan
I tried importing as you asked, and it did import to a list of pages in
Folders, but when I tried to open the page it crashed again.

Looking forward to your further thoughts.

Robin
 
R

RobChilo

Hi Stefan & Rob,

Thanks for your help, I have it sorted now.
The software had not loaded properly. I uninstalled it and re-installed it
and it is now working fine. Phew, relief!!!

Obviously the license was not a problem, provided I have the 25 digit code,
which I do, it automatically assigns the right to that one computer. What
happens if Gordon ever tried to login the the website I'll probably never
know!

Robin

Stefan B Rusynko said:
1) Verify it is not a problem w/ FP
- Try opening FP and using File New Site to create a new FP web site

2) If that works OK
- the problem is w/ the pages in your old site

If they are longer than ~ 32000 lines of html that will cause FP to probably crash
If they have badly malformed html or scripts in the page that will also cause FP to crash

Try using File Import to import one of your pages from your site, one at a time, into the New empty web created in 1)

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
_____________________________________________


| Further update:
| It is the pages which are htm or html which cause it to crash. I have
| several jpg and pdf pages that will open but as soon as I right click and
| open with FrontPage (frontpg.exe) it gives me the statement it is going to
| shut down, and away it goes as I click 'don't send report'.
|
| "Rob Giordano [MS MVP]" wrote:
|
| > Try opening the web site the regular way
| > Open FP
| > File | Open Site
| >
| >
| >
| > --
| > ~~~~~~~~~~~~~~~~~~
| > Rob Giordano
| > Microsoft MVP Expression
| >
| >
| >
| >
| >
| >
| > | > > My company bought FrontPage in 2003. There were two of us so we installed
| > > it
| > > on Gordon's computer. We set up the web site and then Gordon left and
| > > took
| > > his computer with him, I kept the disc and have the product key. Now I
| > > need
| > > to change the website and so I have installed FrontPage on my computer,
| > > completing the registration details with my name and address etc. I go to
| > > my
| > > website and click on 'File/Edit with Microsoft FrontPage'. The website
| > > gets
| > > a dotted line all round it, which looks familiar as an edit screen, but
| > > then
| > > I get a message to say there is a problem and it has to shut FrontPage
| > > down.
| > > Now is this a registration/activation problem? How do I correct this with
| > > Microsoft? Or is this not the way to edit a website?
| > > Many thanks for any help given.
| > > Robin
| >
| >
| >
 
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R

Rob Giordano [MS MVP]

If Gordon has the un/pw for the website, he will get in...has nothing to do
with FP's 25 digit code if he still has FP installed.

If Gordon shouldn't have access you should have the un/pw changed by the
host.



--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression






RobChilo said:
Hi Stefan & Rob,

Thanks for your help, I have it sorted now.
The software had not loaded properly. I uninstalled it and re-installed
it
and it is now working fine. Phew, relief!!!

Obviously the license was not a problem, provided I have the 25 digit
code,
which I do, it automatically assigns the right to that one computer. What
happens if Gordon ever tried to login the the website I'll probably never
know!

Robin

Stefan B Rusynko said:
1) Verify it is not a problem w/ FP
- Try opening FP and using File New Site to create a new FP web site

2) If that works OK
- the problem is w/ the pages in your old site

If they are longer than ~ 32000 lines of html that will cause FP to
probably crash
If they have badly malformed html or scripts in the page that will also
cause FP to crash

Try using File Import to import one of your pages from your site, one at
a time, into the New empty web created in 1)

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
_____________________________________________


| Further update:
| It is the pages which are htm or html which cause it to crash. I have
| several jpg and pdf pages that will open but as soon as I right click
and
| open with FrontPage (frontpg.exe) it gives me the statement it is going
to
| shut down, and away it goes as I click 'don't send report'.
|
| "Rob Giordano [MS MVP]" wrote:
|
| > Try opening the web site the regular way
| > Open FP
| > File | Open Site
| >
| >
| >
| > --
| > ~~~~~~~~~~~~~~~~~~
| > Rob Giordano
| > Microsoft MVP Expression
| >
| >
| >
| >
| >
| >
| > | > > My company bought FrontPage in 2003. There were two of us so we
installed
| > > it
| > > on Gordon's computer. We set up the web site and then Gordon left
and
| > > took
| > > his computer with him, I kept the disc and have the product key.
Now I
| > > need
| > > to change the website and so I have installed FrontPage on my
computer,
| > > completing the registration details with my name and address etc.
I go to
| > > my
| > > website and click on 'File/Edit with Microsoft FrontPage'. The
website
| > > gets
| > > a dotted line all round it, which looks familiar as an edit screen,
but
| > > then
| > > I get a message to say there is a problem and it has to shut
FrontPage
| > > down.
| > > Now is this a registration/activation problem? How do I correct
this with
| > > Microsoft? Or is this not the way to edit a website?
| > > Many thanks for any help given.
| > > Robin
| >
| >
| >
 

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