Frontpage 2003 - Form results won't get through to Hotmail

[meredith1210]

I have a website created with Frontpage 2003 and it contains a form. When I
set up the form results to be emailed to a hotmail email account, it doesn't
get through. When the online form is submitted, the confirmation page
appropriately comes up - but when I go to the hotmail account to get the
results, the email never comes. I have two other email accounts (cox.net and
yahoo.com) and the email results come through just fine. My client uses
hotmail though so I would really like to get this resolved for her.

 

[Wayne-I-M]

Not sure if this will work (but worth a try).

Go to the hotmail account and add the address it's coming the (the form
address) to the contacts - add as safe.

Hotmail now "really" does not like automated mails.

 

[meredith1210]

Actually, that was one of the first things I tried. No such luck.

 

[Ronx]

In addition to Wayne's comments check that your host will send emails to
hotmail addresses from a web form - some hosts blocks these (and some
other email providers), blaming the methods used to deal with alleged
spammers.

 

[Wayne-I-M]

I think you will laready have tried this as well - check that your mails are
not to the spam folder

Just a thought

 

[meredith1210]

Yes I have. It wasn't there. Thanks for the thoughts. I've got a message
into my host to see if they are blocking the hotmail for some reason.

 

[Wayne-I-M]

One last thing you could try - again just a thought

If you have a site based e mail address (sorry don't know the right English)
you could try a forward from this.

So if you have www.abc.com (that you are publishing to)
and in that site you have (e-mail address removed)

Try using the form to send the results to (e-mail address removed)

If that works OK try auto-forward from this to the hotmail address (I assume
you can access (e-mail address removed) from outlook or simlar - this has autoforward
options)

 

[meredith1210]

That is a really good idea. Thanks!

One last thing you could try - again just a thought

If you have a site based e mail address (sorry don't know the right English)
you could try a forward from this.

So if you have www.abc.com (that you are publishing to)
and in that site you have (e-mail address removed)

Try using the form to send the results to (e-mail address removed)

If that works OK try auto-forward from this to the hotmail address (I assume
you can access (e-mail address removed) from outlook or simlar - this has autoforward
options)

 

[Wayne-I-M]

I would set up another mail account though - or (because mistake "always"
happen?).

If you have (e-mail address removed) set up to forward e mails to the hotmail. It
"Will" happen that mails that you don't want forwarding will be.

So it may be an idea to set up an account called (e-mail address removed)
I would "not" call it Forward - Advance - MailOn - or anything else that
will trip the hotmail spam checker.

Then have (e-mail address removed) in the hotmail safe folder.

If all this fails ask you client to add you (e-mail address removed) or even the
form handler to the host's white list "and" from the hotmail account you are
sending to fill in the spam filter form (but I'm told it never seems to work)

Good luck