Frequent loss of user profile

N

Nico

Hello

We have developed an information system. User aspects of the system
depend on Windows (i.e. logon/logout, user rights, and so on).
We have recently migrated to XP, and one of the issues we are facing is
the frequent loss of the user profile, which brings one of the famous
messages (either "Windows cannot load your profile because it may be
corrupted" or "Windows cannot find the local profile and is logging you
on with a temporary profile. Changes you make to this profile will be
lost when you log off.")

We have to restore the profile each time, and it is quite annoying.

So, question is, how could we prevent it?

Using SysInternal's Process Monitor we've tried to monitor registry
accesses on HKU, and there are plenty, is it a possible cause of
corruption? (processes are killed on logout)

Is there another way to log open registry handles on logout?

We'd be grateful for any clue, regards

Nicolas
 
L

Lanwench [MVP - Exchange]

Nico said:
Hello

We have developed an information system. User aspects of the system
depend on Windows (i.e. logon/logout, user rights, and so on).
We have recently migrated to XP, and one of the issues we are facing
is the frequent loss of the user profile, which brings one of the
famous messages (either "Windows cannot load your profile because it
may be corrupted" or "Windows cannot find the local profile and is
logging you on with a temporary profile. Changes you make to this
profile will be lost when you log off.")

We have to restore the profile each time, and it is quite annoying.

So, question is, how could we prevent it?

Using SysInternal's Process Monitor we've tried to monitor registry
accesses on HKU, and there are plenty, is it a possible cause of
corruption? (processes are killed on logout)

Is there another way to log open registry handles on logout?

We'd be grateful for any clue, regards

Nicolas

Is this a standalone PC or are you using Active Directory?
 
N

Nico

Lanwench [MVP - Exchange] a écrit :
Is this a standalone PC or are you using Active Directory?


Hello
Pc are in the same workgroup, but we are not using Active Directory.
User profiles are local to each pc.
Does it sounds like a known problem?
regards

Nicolas
 
N

Nico

Lanwench [MVP - Exchange] a écrit :
Is this a standalone PC or are you using Active Directory?

Hello
Pc are in the same workgroup, but we are not using Active Directory.
User profiles are local to each pc.
Does it sound like a known problem?
regards

Nicolas
 
L

Lanwench [MVP - Exchange]

Nico said:
Lanwench [MVP - Exchange] a écrit :
Is this a standalone PC or are you using Active Directory?


Hello
Pc are in the same workgroup, but we are not using Active Directory.

OK (note that if you were using AD you wouldn't be using a workgroup -
they're mutually exclusive).
User profiles are local to each pc.
Does it sounds like a known problem?
regards

Nicolas

I'd download/install the User Profile Hive Cleanup tool & run it on all
workstations - check event logs - and make sure the workstations are up to
date with patches. This shouldn't be happening often if at all. Since you
aren't in a domain your options are a bit more limited, but you should be
able to make this work.
 
N

Nico

Lanwench [MVP - Exchange] a écrit :
I'd download/install the User Profile Hive Cleanup tool & run it on all
workstations - check event logs - and make sure the workstations are up to
date with patches. This shouldn't be happening often if at all. Since you
aren't in a domain your options are a bit more limited, but you should be
able to make this work.



Thank you for the advice, sounds interesting.
I've not tried yet but surely will.
Best regards

Nicolas
 

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