Freezing problem

[TymaUK]

Hi all

I have suddenly got a problem with my XP Pro machine freezing on me, shortly
after booting. It can freeze at any stage, either while apps are running or
even standing idle on the desktop. I have updated and scanned with Nortons
and Adware, but to no avail.

I have look at the event viewer and this is what it says:

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 80070422 from line 44 of
d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

Before I go through the proper channels and contact Microsoft, which will
not be until next week, I was wondering if anyone out there knew the cause
of this error, so I could get the problem resolved sooner rather than later.

Thanks for reading.

TYMA

 

[Sorcerer Linux]

Are you sure that you don't have hardware problems like
CPU overheating?

 

[TymaUK]

No, I have checked the temp and it's running at 47oC while idle, but the
machine still freezes. I admit I have still got to check all the other
internal fans MOBO fan and video fan just in case they make a difference.

TYMA

 

[Rick \Nutcase\ Rogers]

Hi Tyma,

Did you recently update or install anything to coincide with this? Possibly
video drivers? Otherwise, I'd suspect you have a hardware problem.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[TymaUK]

No I have not installed anything in the way of software, drivers or
hardware, it just started happening. I did do a system restore, to be on
the safe side, but made no difference.

Another bit of detail is that when it does freeze I still get mouse
movement, but I cannot do anything else, even when I do the Ctrl+Alt+Del,
nothing happens.

I thought about hardware failure, but it does not freeze in safe mode which,
surely, would point to software/drivers. Would/could a virus/trojan cause
this even though NAV or Adware doesn't pick anything up?

Tyma

 

[MAP]

-----Original Message-----

Hi all

I have suddenly got a problem with my XP Pro machine freezing on me, shortly
after booting. It can freeze at any stage, either while apps are running or
even standing idle on the desktop. I have updated and scanned with Nortons
and Adware, but to no avail.

I have look at the event viewer and this is what it says:

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 80070422 from line 44 of
d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

Before I go through the proper channels and contact Microsoft, which will
not be until next week, I was wondering if anyone out there knew the cause
of this error, so I could get the problem resolved sooner rather than later.

Thanks for reading.

TYMA


.
Troubleshooting Computer Lockups (Freezes)

Many readers write each week with a similar problem:
their computers periodically lock up or "freeze," so that
the mouse and keyboard won't function and nothing can be
done for a period of time (sometimes the system unlocks
after a while; in other cases you have to reboot). This
is a common problem but not an easy one to diagnose
because it has so many causes. It's like a person going
to the doctor with the complaint of a cough; the problem
could be a cold, an allergy, a substance stuck in the
throat, cancer, pneumonia, tuberculosis, etc. Here are
some common causes of lockups:
Software incompatibility
Hardware incompatibility or incorrect device driver
Bad RAM
Video card problems
Dying power supply
Processor getting too hot
The first step in diagnosing the problem is to keep a
journal showing exactly what you were doing each time the
system froze. This can help you spot patterns - for
example, if the lockup occurs when you try to print, or
whenever you play a sound, that suggests a problem with
the specific hardware device or its software driver.
Heat, bad RAM or a power supply that's about to give out
are more likely if the lockups are random

 

[Guest]

-----Original Message-----
No I have not installed anything in the way of software, drivers or
hardware, it just started happening. I did do a system restore, to be on
the safe side, but made no difference.

Another bit of detail is that when it does freeze I still get mouse
movement, but I cannot do anything else, even when I do the Ctrl+Alt+Del,
nothing happens.

I thought about hardware failure, but it does not freeze in safe mode which,
surely, would point to software/drivers. Would/could a virus/trojan cause
this even though NAV or Adware doesn't pick anything up?

Tyma

coincide with this?
Possibly while apps are
running Microsoft, which
will out there knew the
cause


.

 

[Guest]

-----Original Message-----
Hi Tyma,

Did you recently update or install anything to coincide with this? Possibly
video drivers? Otherwise, I'd suspect you have a hardware problem.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone



freezing on me,
shortly while apps are running
or scanned with
Nortons sooner rather than
later.


.

 

[Guest]

-----Original Message-----
No, I have checked the temp and it's running at 47oC while idle, but the
machine still freezes. I admit I have still got to check all the other
internal fans MOBO fan and video fan just in case they make a difference.

TYMA




.

 

[Guest]

-----Original Message-----
No, I have checked the temp and it's running at 47oC while idle, but the
machine still freezes. I admit I have still got to check all the other
internal fans MOBO fan and video fan just in case they make a difference.

TYMA




.

 

[Guest]

-----Original Message-----
No, I have checked the temp and it's running at 47oC while idle, but the
machine still freezes. I admit I have still got to check all the other
internal fans MOBO fan and video fan just in case they make a difference.

TYMA




.

 

[Guest]

-----Original Message-----
Are you sure that you don't have hardware problems like
CPU overheating?
while
apps are running or
.

 

[Guest]

-----Original Message-----
while
apps are running or
Many readers write each week with a similar problem:
their computers periodically lock up or "freeze," so that
the mouse and keyboard won't function and nothing can be
done for a period of time (sometimes the system unlocks
after a while; in other cases you have to reboot). This
is a common problem but not an easy one to diagnose
because it has so many causes. It's like a person going
to the doctor with the complaint of a cough; the problem
could be a cold, an allergy, a substance stuck in the
throat, cancer, pneumonia, tuberculosis, etc. Here are
some common causes of lockups:
Software incompatibility
Hardware incompatibility or incorrect device driver
Bad RAM
Video card problems
Dying power supply
Processor getting too hot
The first step in diagnosing the problem is to keep a
journal showing exactly what you were doing each time the
system froze. This can help you spot patterns - for
example, if the lockup occurs when you try to print, or
whenever you play a sound, that suggests a problem with
the specific hardware device or its software driver.
Heat, bad RAM or a power supply that's about to give out
are more likely if the lockups are random
.

 

[Guest]

-----Original Message-----

Hi all

I have suddenly got a problem with my XP Pro machine freezing on me, shortly
after booting. It can freeze at any stage, either while apps are running or
even standing idle on the desktop. I have updated and scanned with Nortons
and Adware, but to no avail.

I have look at the event viewer and this is what it says:

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 80070422 from line 44 of
d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

Before I go through the proper channels and contact Microsoft, which will
not be until next week, I was wondering if anyone out there knew the cause
of this error, so I could get the problem resolved sooner rather than later.

Thanks for reading.

TYMA


.

 

[Rick \Nutcase\ Rogers]

Hi Tyma,

Ok, well if all is well in Safe mode, then you have the correct assumption
in that it has to be a software or driver issue. And, an AV program is only
as good as the definitions it is using. Anyhow, you need to isolate the
culprit, try the steps here:

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

and if that doesn't find it, use:

HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=316434

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone