Spontaneous reboots

[JoAnn]

The replies were very helpful.

Here is the information from one of the reboots:

The COM+ Event System detected a bad return code during
its internal processing. HRESULT was 800706BA from line
44 of d:\nt\com\com1x\src\events\tier1
\eventsystemobj.cpp. Please contact Microsoft Product
Support Services to report this error.

Any ideas?

Thanks so much,
JoAnn

 

[Jonathan Maltz [MS-MVP]]

Install:
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp
As soon as you can! You are running the 32-bit version

Also enable Windows XP's built in firewall:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;283673

Then go to WindowsUpdate to pick up the latest updates:
http://windowsupdate.microsoft.com

More info about the worm:
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

--
--Jonathan Maltz [Microsoft MVP - Windows Server]
http://www.imbored.biz - A Windows Server 2003 visual, step-by-step
tutorial site
Only reply by newsgroup. If I see an email I didn't ask for, it will be
deleted without reading.

 

[JoAnn]

So have I already been hit by this worm??

Would it place a file that I can't delete called Menu (2)
in "my pictures"? Or is that another problem??

Thank you so much for your help. I have done the updates
you recommended.

JoAnn Keller

-----Original Message-----
Install:
http://www.microsoft.com/technet/treeview/default.asp? url=/technet/security/bulletin/MS03-026.asp
As soon as you can! You are running the 32-bit version

Also enable Windows XP's built in firewall:
http://support.microsoft.com/default.aspx?scid=kb;EN- US;283673

Then go to WindowsUpdate to pick up the latest updates:
http://windowsupdate.microsoft.com

More info about the worm:
http://securityresponse.symantec.com/avcenter/venc/data/w 32.blaster.worm.html

--
--Jonathan Maltz [Microsoft MVP - Windows Server]
http://www.imbored.biz - A Windows Server 2003 visual, step-by-step
tutorial site
Only reply by newsgroup. If I see an email I didn't ask for, it will be
deleted without reading.

The replies were very helpful.

Here is the information from one of the reboots:

The COM+ Event System detected a bad return code during
its internal processing. HRESULT was 800706BA from line
44 of d:\nt\com\com1x\src\events\tier1
\eventsystemobj.cpp. Please contact Microsoft Product
Support Services to report this error.

Any ideas?

Thanks so much,
JoAnn
once
a each
of the three

.

 

[Jonathan Maltz [MS-MVP]]

It would drop a file named msblast into system32. Not sure what's up with
your My Pictures folder

--
--Jonathan Maltz [Microsoft MVP - Windows Server]
http://www.imbored.biz - A Windows Server 2003 visual, step-by-step
tutorial site
Only reply by newsgroup. If I see an email I didn't ask for, it will be
deleted without reading.

So have I already been hit by this worm??

Would it place a file that I can't delete called Menu (2)
in "my pictures"? Or is that another problem??

Thank you so much for your help. I have done the updates
you recommended.

JoAnn Keller

-----Original Message-----
Install:
http://www.microsoft.com/technet/treeview/default.asp? url=/technet/security/bulletin/MS03-026.asp
As soon as you can! You are running the 32-bit version

Also enable Windows XP's built in firewall:
http://support.microsoft.com/default.aspx?scid=kb;EN- US;283673

Then go to WindowsUpdate to pick up the latest updates:
http://windowsupdate.microsoft.com

More info about the worm:
http://securityresponse.symantec.com/avcenter/venc/data/w 32.blaster.worm.html

--
--Jonathan Maltz [Microsoft MVP - Windows Server]
http://www.imbored.biz - A Windows Server 2003 visual, step-by-step
tutorial site
Only reply by newsgroup. If I see an email I didn't ask for, it will be
deleted without reading.

The replies were very helpful.

Here is the information from one of the reboots:

The COM+ Event System detected a bad return code during
its internal processing. HRESULT was 800706BA from line
44 of d:\nt\com\com1x\src\events\tier1
\eventsystemobj.cpp. Please contact Microsoft Product
Support Services to report this error.

Any ideas?

Thanks so much,
JoAnn

-----Original Message-----

Any help on the following situation would be great!!

Periodically (with increasing frequency, now about once
a
day), my Compaq Presario 700Z (running XP)
spontaneously
reboots. It doesn't go through the normal shut-down
procedure, it's just GONE with absolutely no warning,
then reboots itself.

Any ideas?


1. Right-click on My Computer and select Manage.
Expand the Event Viewer category and browse through each
of the three
sub-categories looking for red-flagged error records
whose date and
time stamps correspond to your spontaneous reboots.
Double click on an error record to see the details of
that error.
Post the error record details back here if you need
further advice or
assistance.

2. Open Control Panel - System - Advanced and click on
the Settings
button in the Startup and Recovery (bottom) section.
In the System Failure (middle) section click on
the "Automatically
Restart" checkbox to clear.
While you are there, change the Memory Dump option to
either "Small
memory dump (64kb)" or "None".

That will stop the spontaneous reboots. However they
may be replaced
by a "Blue Screen Of Death" STOP error message which
leaves the
computer locked up. The contents of the STOP message
will be a clue
as to the cause of the problem. Post that information
back here.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers
don't eat much."
.

.