G
Guest
Hello Microsoft:
I have recenty purchesed a number of new games for my PC. Two of these are Secret Weapons over Normandy and the Other is Homeworld 2. I am currently experienceing problems which center around video issues. I have a Nvidia GeForce 4 Ti4600. 768mb of DDRam. I have played these games recently without any ill effects. Perfect operation. However just this recent week I sat down to play SWON. The menues worked fine as well as all the movies. The problem is when I get into gameplay. There are what appears to be multicolored seems in my geometry as well as long freezes in play. I am always able to get out of the programs but it does take some time. I have tried all the normal stuff to fix these problems but none seem to work. (Reinstall, defrag, new drivers for video, system restore, Norton Windoctor, DiskDoctor and a good review of my Device Manager.) I have also sent an email to Lucasarts to see if they have any ideas of my problem. It's not just one game it all of the games that have a 3D environment and use wireframe models. I will attach a copy of my DirectX so that you can look at it if need be.
------------------
System Information
------------------
Time of this report: 1/15/2004, 13:47:17
Machine name: S0026522260
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: E-4650
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.20GHz
Memory: 768MB RAM
Page File: 173MB used, 2850MB available
Windows Dir: C:\WINNT
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0902 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: The registry information for the DirectPlay application 'Panzer General 3' is missing or damaged. You should reinstall that application. The registry information for the DirectPlay application 'Shogo' is missing or damaged. You should reinstall that application.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce4 Ti 4600
Manufacturer: NVIDIA
Chip type: GeForce4 Ti 4600
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0250&SUBSYS_00371545&REV_A3
Display Memory: 128.0 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor: SONY CPD-E500/E500E
Monitor Max Res: 2048,1536
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.5303 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/17/2003 10:33:00, 4323968 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 11/17/2003 10:33:00, 1618939 bytes
Device Identifier: {D7B71E3E-4110-11CF-4262-3D2002C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0250
SubSys ID: 0x00371545
Revision ID: 0x00A3
Revision ID: 0x00A3
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: SB Live! Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80321102&REV_07
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: emu10k1m.sys
Driver Version: 5.12.0001.3300 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/12/2002 08:46:06, 284288 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 5000, 100000
Static/Strm HW Mix Bufs: 64, 62
Static/Strm HW 3D Bufs: 64, 62
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: SB Live! Wave Device
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: emu10k1m.sys
Driver Version: 5.12.0001.3300 (English)
Driver Attributes: Final Retail
Date and Size: 6/12/2002 08:46:06, 284288 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
Description: Modem #1 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0
-----------
DirectMusic
-----------
DLS Path: C:\WINNT\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
SB Live! MIDI UART, Hardware (Kernel Mode), Input, No DLS, External
SB Live! MIDI UART, Hardware (Kernel Mode), Output, No DLS, External
SB Live! Wave Device, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Live! MIDI UART [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
A: SB Live! MIDI Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
I have recenty purchesed a number of new games for my PC. Two of these are Secret Weapons over Normandy and the Other is Homeworld 2. I am currently experienceing problems which center around video issues. I have a Nvidia GeForce 4 Ti4600. 768mb of DDRam. I have played these games recently without any ill effects. Perfect operation. However just this recent week I sat down to play SWON. The menues worked fine as well as all the movies. The problem is when I get into gameplay. There are what appears to be multicolored seems in my geometry as well as long freezes in play. I am always able to get out of the programs but it does take some time. I have tried all the normal stuff to fix these problems but none seem to work. (Reinstall, defrag, new drivers for video, system restore, Norton Windoctor, DiskDoctor and a good review of my Device Manager.) I have also sent an email to Lucasarts to see if they have any ideas of my problem. It's not just one game it all of the games that have a 3D environment and use wireframe models. I will attach a copy of my DirectX so that you can look at it if need be.
------------------
System Information
------------------
Time of this report: 1/15/2004, 13:47:17
Machine name: S0026522260
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: E-4650
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.20GHz
Memory: 768MB RAM
Page File: 173MB used, 2850MB available
Windows Dir: C:\WINNT
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0902 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: The registry information for the DirectPlay application 'Panzer General 3' is missing or damaged. You should reinstall that application. The registry information for the DirectPlay application 'Shogo' is missing or damaged. You should reinstall that application.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce4 Ti 4600
Manufacturer: NVIDIA
Chip type: GeForce4 Ti 4600
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0250&SUBSYS_00371545&REV_A3
Display Memory: 128.0 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor: SONY CPD-E500/E500E
Monitor Max Res: 2048,1536
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.5303 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/17/2003 10:33:00, 4323968 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 11/17/2003 10:33:00, 1618939 bytes
Device Identifier: {D7B71E3E-4110-11CF-4262-3D2002C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0250
SubSys ID: 0x00371545
Revision ID: 0x00A3
Revision ID: 0x00A3
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: SB Live! Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80321102&REV_07
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: emu10k1m.sys
Driver Version: 5.12.0001.3300 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/12/2002 08:46:06, 284288 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 5000, 100000
Static/Strm HW Mix Bufs: 64, 62
Static/Strm HW 3D Bufs: 64, 62
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: SB Live! Wave Device
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: emu10k1m.sys
Driver Version: 5.12.0001.3300 (English)
Driver Attributes: Final Retail
Date and Size: 6/12/2002 08:46:06, 284288 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
Description: Modem #1 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0
-----------
DirectMusic
-----------
DLS Path: C:\WINNT\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
SB Live! MIDI UART, Hardware (Kernel Mode), Input, No DLS, External
SB Live! MIDI UART, Hardware (Kernel Mode), Output, No DLS, External
SB Live! Wave Device, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Live! MIDI UART [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
A: SB Live! MIDI Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal