Foward Mail to a Pager in Outlook 2007

[Teke640]

Been trying to create a rule that will forward all mail from a specific
account to an alpha numeric pager to no avail. Anyone have a solution?
Outlook 2007 front end. Exchange 2003 backend.

Thanks in advance

 

[Brian Tillman]

Been trying to create a rule that will forward all mail from a
specific account to an alpha numeric pager to no avail. Anyone have
a solution? Outlook 2007 front end. Exchange 2003 backend.

What fails? What's the exact rule (but mask the phone number, if it
contains one)?

 

[Teke640]

I've tried forwarding the mail to the pager phone number. I've also created
a contact using the phone # as the email address to forward the mail to. We
use this for our on-call helpdesk person. The mail shows in the Sent Items
but never reaches the pager. You can send mail directly to the pager but not
forward mail via a rule. On our old system (GroupWise) this wasn't a problem.

 

[Brian Tillman]

I've tried forwarding the mail to the pager phone number. I've also
created a contact using the phone # as the email address to forward
the mail to. We use this for our on-call helpdesk person. The mail
shows in the Sent Items but never reaches the pager. You can send
mail directly to the pager but not forward mail via a rule. On our
old system (GroupWise) this wasn't a problem.

I'm assuming you're not sending to just the pager number, but to an address
of the form number@pagerservicedomain. If the message reaches the Sent
Items folder, that's a fairly reliable sign that the outgoing server
accepted the message. It's no longer an Outlook issue, then, but some
problem in the path the message takes in the outgoing server and beyond.
You'll need to pursue it there.