Found New Hardware Wizard

[Sophie]

Hi Every time I boot up my computer the Found New Hardware Wizard pops up
saying that it has found New Hardware A HP laserjet 1005 printer. However
the printer is installed and to all intents it is working. So why does the
Found New Hardware Wizard pop up. Also there is no option to do anything
with it other than click finish. The error message is

the install was not completed because the required section was not found in
the inf
How can I stop the wizard popping up when I boot the computer?
Win XP Pro
Thanks Sophie

 

[Kelly]

A very common HP issue. This works for some users:

1. When the Found New Hardware Wizard starts at startup of the computer,
click <next>.

2. When it asks you for the HP disk, (the next thing that will require a
response from you probably), click <ok>. However, do NOT insert the disk
into your CD-ROM drive.

3. On the next screen that comes up, there will be a button that is already
highlighted telling the wizard where to find the printer driver (which is
what it is looking for). This button will be pointing it at "other media,
CD-ROM,etc.

The trick is to DESELECT this button. At that point, the button for your C:
drive will become active and you can select the C: drive. It will also
probably be prompting you with the location for the already installed HP
printer driver that is somewhere on your C: drive. (If not, you need to
click browse and locate the driver).

4. After you have deselected the CDROM and selected the C: drive, click
<ok> (or <next>) The Wizard then makes a second copy of your printer driver
(and, by the way, creates a second "installed printer" in your Control
Panel/Printers). And then, the wizard finally completes and tells you that
you have successfully installed the new hardware.

5. On subsequent startup, the Wizard should then NOT run.

More information:

This problem can occur when the printer driver is initially installed. The
printer installation program from the manufacturer does not enable the New
Hardware Wizard to finish its detection of the newly installed printer.

To work around this problem, enable the New Hardware Wizard to finish, even
though the wizard cannot detect a new printer.

New Hardware Wizard Detects Printer Device After Every Restart
http://support.microsoft.com/support/kb/articles/q298/3/70.asp

 

[Sophie]

A very common HP issue. This works for some users:

1. When the Found New Hardware Wizard starts at startup of the computer,
click <next>.

2. When it asks you for the HP disk, (the next thing that will require a
response from you probably), click <ok>. However, do NOT insert the disk
into your CD-ROM drive.

3. On the next screen that comes up, there will be a button that is already
highlighted telling the wizard where to find the printer driver (which is
what it is looking for). This button will be pointing it at "other media,
CD-ROM,etc.

The trick is to DESELECT this button. At that point, the button for your C:
drive will become active and you can select the C: drive. It will also
probably be prompting you with the location for the already installed HP
printer driver that is somewhere on your C: drive. (If not, you need to
click browse and locate the driver).

4. After you have deselected the CDROM and selected the C: drive, click
<ok> (or <next>) The Wizard then makes a second copy of your printer driver
(and, by the way, creates a second "installed printer" in your Control
Panel/Printers). And then, the wizard finally completes and tells you that
you have successfully installed the new hardware.

5. On subsequent startup, the Wizard should then NOT run.

More information:

This problem can occur when the printer driver is initially installed. The
printer installation program from the manufacturer does not enable the New
Hardware Wizard to finish its detection of the newly installed printer.

To work around this problem, enable the New Hardware Wizard to finish, even
though the wizard cannot detect a new printer.

New Hardware Wizard Detects Printer Device After Every Restart
http://support.microsoft.com/support/kb/articles/q298/3/70.asp

============================
Also there is no option to do anything
==============================


Hi, thanks for all that but I should have said I'd already done all that.
The problem is that on the wizard page the only option is to finish. as I
stated, next is greyed out.
========================================
Also there is no option to do anything other than click finish
=========================================

Sophie