Forwards in a received message will not open

[Bob]

I have Office 2007 Outlook but started encountering the same problem with
Office 2003 before I upgraded. It started right after a Microsoft update on
or around February 12 / 13. I've checked the settings and they are correct
but when trying to open forwards contained in an email the following message
appears:

This file cannot be previewed because of an error with the following
previewer:
Microsoft Office Outlook message and item previewer

I thought this might be an issue with Office 2003 which is one of the
reasons I upgraded to Office 2007 but that did not help. I never had a
problem with this before February 12 / 13.

 

[Francine Otterson]

Any chance you are using Google Desktop Search. If yes remove it and try this again. There latest verion may have resolved this issue.

Best Regards

Francine Otterson

Bob wrote on Wed, 20 February 2008 09:1

I have Office 2007 Outlook but started encountering the same problem with
Office 2003 before I upgraded. It started right after a Microsoft update on
or around February 12 / 13. I've checked the settings and they are correct
but when trying to open forwards contained in an email the following message
appears:

This file cannot be previewed because of an error with the following
previewer:
Microsoft Office Outlook message and item previewer

I thought this might be an issue with Office 2003 which is one of the
reasons I upgraded to Office 2007 but that did not help. I never had a
problem with this before February 12 / 13

-
Francine Otterson
Microsoft Outlook MVP
President, San Diego Outlook User Group

 

[Roady [MVP]]

Do you happen to have Google Desktop Search installed?
See http://www.msoutlook.info/question/64