Form Unavailable Error in Outllok with BUsiness Contact Manager

G

Guest

I am getting an error that a 'Custom' form is unavailable when I try to
create or access a busness contact. I have not created a custom form but
using the form that orinially came with the installation. The error had the
effect of disabling Business Contact Manager.
 
L

Luther

Outlook 2003, and earlier, has a "forms cache" bug. Clearing the cache
usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply
clearing the cache doesn't fix the issue, try the other steps detailed
at http://support.microsoft.com/default.aspx?scid=kb;en-us;836558
The bulk of the forms cache issues in Outlook 2003 are fixed in Service
Pack 1, so you should also install Office 2003 Service Pack 1 as well
as BCM SP1.
 

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