Forcing Appointments

[Malaking]

I use outlook to schedule appointments with my customers with specific employees. I have a scheduling department that does this scheduling via outlook.

The employees have no option to reject or modify these appointments; therefore, I would like to force this on their calendar with them having to accept it and not allowing them to modify it. Additionally, I need to know real time once they are scheduled. Right now I don't know they are scheduled until they accept and that sometimes takes too long and then they are inadvertently double booked by the scheduling department.

So how do I force appointments on calendars which are not editable?

Thanks for your help..
Submitted using http://www.outlookforums.com

 

[Leonid S. Knyshov // SBS Expert]

I use outlook to schedule appointments with my customers with specific
employees. I have a scheduling department that does this scheduling via
outlook.

The employees have no option to reject or modify these appointments;
therefore, I would like to force this on their calendar with them having
to accept it and not allowing them to modify it. Additionally, I need to
know real time once they are scheduled. Right now I don't know they are
scheduled until they accept and that sometimes takes too long and then
they are inadvertently double booked by the scheduling department.

So how do I force appointments on calendars which are not editable?

Thanks for your help.. Submitted using http://www.outlookforums.com

I wrote a web-based application for this for a customer.

It handles scheduling and accommodates multiple time slots and multiple
employees availability. They simply see new items on the shared calendar.

With Microsoft Exchange comes the free/busy capability. That would make
what you want possible.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Please vote "helpful" if I helped you

 

[Judy Gleeson \(MVP Outlook\)]

I suggest increasing your permission level so you can enter appointments
directly into their Calendars. It seems you have the authority to do so,
but the Outlook permissions are not set up to match.

--

Regards

Judy Gleeson
MVP Outlook

 

[Malaking]

Judy,

Thanks for the reply. How do I go about increasing my permission? Additionally, I would really like outlook to prevent another other appointment being allowed to overlap with a current appointment. Is this possible?

Thanks!

judy wrote on Sat, 27 February 2010 17:4

 

[Judy Gleeson \(MVP Outlook\)]

Ask the staff to make you Contributing Editor on their Calendar. They are
the ones who Set Permissions on their Calendar. You could ask your Exchange
Administrator to help you.

Regards

Judy Gleeson
MVP Outlook

 

[Brian Tillman [MVP-Outlook]]

Thanks for the reply. How do I go about increasing my permission?
Additionally, I would really like outlook to prevent another other
appointment being allowed to overlap with a current appointment. Is this
possible?

I don't know of any way to prevent overlap and I don't know of any way, after
putting an event in someone else's calendar, to prevent them from changing or
deleting it.