footnote problems -- sharing doc with Mac user

J

john

Hello -- I'm a PC user and have reformatted an academic
paper for a Mac user...we are passing the doc back and
forth via email.

Here's the freaky problem: On my end, I cut and paste the
footnotes into the body of the doc (to create a different
footnote format), then deleted the autoformated footnotes
along with their superscript reference numbers. On my
side, everything in the doc looks great. On the Mac user's
side, the deleted autoformated footnotes remain...they are
like ghosts that will not go away. I've even cut and
paste the doc into a new Word doc and sent it to her...the
ghost footnotes remain (even though there are no longer
any links to superscripted reference numbers in the
text). So frustrating!! Has anyone had a similar
problem? Thanks for the help.
 
D

Dayo Mitchell

[cross-posting to microsoft.public.mac.office.word for Mac-specific input,
comments below]

Hello -- I'm a PC user and have reformatted an academic
paper for a Mac user...we are passing the doc back and
forth via email.

Here's the freaky problem: On my end, I cut and paste the
footnotes into the body of the doc (to create a different
footnote format), then deleted the autoformated footnotes
along with their superscript reference numbers. On my
side, everything in the doc looks great. On the Mac user's
side, the deleted autoformated footnotes remain...they are
like ghosts that will not go away. I've even cut and
paste the doc into a new Word doc and sent it to her...the
ghost footnotes remain (even though there are no longer
any links to superscripted reference numbers in the
text). So frustrating!! Has anyone had a similar
problem? Thanks for the help.

How did you delete the footnotes? Did you select the reference number in
the text and delete that?

Instead of cut and paste into a new doc, try the corrupt doc techniques, see
below.

Have you been using track changes? Do you know what MacWord version she is
using?

DM

The first way to check for a corrupt document is to
copy the entire thing, *excluding* the last paragraph mark, into a new
document. That last paragraph mark holds a lot of information which can get
corrupted, and copying the text into a document with a fresh one keeps your
formatting, but can fix some glitches.

A paragraph mark is a gray ¶. Click on ¶ on the standard toolbar to show
nonprinting characters, including paragraph marks.

See this link for further info:

http://www.mvps.org/word/FAQs/AppErrors/CorruptDoc.htm
 
D

Dayo Mitchell

[cross-posting to microsoft.public.mac.office.word for Mac-specific input,
comments below]

[forgot to enter the actual cross-post--PLEASE post all replies to THIS
MESSAGE, not to the previous one]

Hello -- I'm a PC user and have reformatted an academic
paper for a Mac user...we are passing the doc back and
forth via email.

Here's the freaky problem: On my end, I cut and paste the
footnotes into the body of the doc (to create a different
footnote format), then deleted the autoformated footnotes
along with their superscript reference numbers. On my
side, everything in the doc looks great. On the Mac user's
side, the deleted autoformated footnotes remain...they are
like ghosts that will not go away. I've even cut and
paste the doc into a new Word doc and sent it to her...the
ghost footnotes remain (even though there are no longer
any links to superscripted reference numbers in the
text). So frustrating!! Has anyone had a similar
problem? Thanks for the help.

How did you delete the footnotes? Did you select the reference number in
the text and delete that?

Instead of cut and paste into a new doc, try the corrupt doc techniques, see
below.

Have you been using track changes? Do you know what MacWord version she is
using?

DM

The first way to check for a corrupt document is to
copy the entire thing, *excluding* the last paragraph mark, into a new
document. That last paragraph mark holds a lot of information which can get
corrupted, and copying the text into a document with a fresh one keeps your
formatting, but can fix some glitches.

A paragraph mark is a gray ¶. Click on ¶ on the standard toolbar to show
nonprinting characters, including paragraph marks.

See this link for further info:

http://www.mvps.org/word/FAQs/AppErrors/CorruptDoc.htm
 
J

John McGhie

I suspect the Mac user has Track Changes switched on.

Go to Tools>Track Changes>Highlight Changes and ensure the top item is OFF
and the bottom two are ON (so you can see where the changes are if the
document contains any).

Now go to Tools>Track Changes>Accept or Reject... If the Accept All button
is enabled, the document contains changes: hit the button to accept them
all. Your ghosts will be busted...

Cheers


[cross-posting to microsoft.public.mac.office.word for Mac-specific input,
comments below]

[forgot to enter the actual cross-post--PLEASE post all replies to THIS
MESSAGE, not to the previous one]

Hello -- I'm a PC user and have reformatted an academic
paper for a Mac user...we are passing the doc back and
forth via email.

Here's the freaky problem: On my end, I cut and paste the
footnotes into the body of the doc (to create a different
footnote format), then deleted the autoformated footnotes
along with their superscript reference numbers. On my
side, everything in the doc looks great. On the Mac user's
side, the deleted autoformated footnotes remain...they are
like ghosts that will not go away. I've even cut and
paste the doc into a new Word doc and sent it to her...the
ghost footnotes remain (even though there are no longer
any links to superscripted reference numbers in the
text). So frustrating!! Has anyone had a similar
problem? Thanks for the help.

How did you delete the footnotes? Did you select the reference number in
the text and delete that?

Instead of cut and paste into a new doc, try the corrupt doc techniques, see
below.

Have you been using track changes? Do you know what MacWord version she is
using?

DM

The first way to check for a corrupt document is to
copy the entire thing, *excluding* the last paragraph mark, into a new
document. That last paragraph mark holds a lot of information which can get
corrupted, and copying the text into a document with a fresh one keeps your
formatting, but can fix some glitches.

A paragraph mark is a gray ¶. Click on ¶ on the standard toolbar to show
nonprinting characters, including paragraph marks.

See this link for further info:

http://www.mvps.org/word/FAQs/AppErrors/CorruptDoc.htm

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410
 

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