-----Original Message-----
1) 'O' stands fo OpenType - which is a cross-platform format that can be
used on both Windows, Linux and Mac OS - it was developed by Adobe, which
licensed it to Microsoft. That isn't the source of your problem, as Windows
XP can handle OT fonts natively (as can all NT-based OSes - 9x-based require
Adobe Type Manager to utilise them).
2) Why should you receive feedback - you reckon everyone has their own
personal advisor at MS just waiting for them to have a problem so they can
send them a personalised email solution? Can you imagine the person-power
that would involve? ;o) They are collated into a database and used to
produce Hotfixes. If you click on the 'more details' button it will tell you
the name of the file causing the problem. You can download TweakUI from
Microsoft (
http://www.microsoft.com/windowsxp/pro/downloads/powertoy
s.asp)
which may help to repair it, but it may only repair superficial damage - not
file damage as you're describing.
3) Have you run a full virus scan? I would also recommend downloading
Spybot from
www.safer-networking.org and do a system- wide scan. It probably
won't help, but it can't hurt either.
4) What version of Publisher are you running? If the document isn't too
personal, would you mind forwarding it to me, with a copy of the font, and
I'll take a look. Please zip - or preferably RAR (if you don't have a copy
of WinRAR then a 30-day trial may be downloaded from
www.rarsoft.com) - the
package, please. You can send it to magrat (underscore) garlick (at) hotmail
(dot) com. If it's larger than 1MB, please contact me at that address and
I'll give you my ISP address.
5) I am breaking the habit of a lifetime emailing this to you. Please do
NOT include your real email address here, as you leave yourself open to all
kinds of nasties.
In future, please post all replies to the group.
.First of all thanks for your response. I will try to
post this same msg. to the community folder as well.
OK, here's what I've discovered since I posted the email.
The "Marigold" font, whereas it used to show up on the
screen as a TrueType font, is now showing only as
a "scalable font", so when I actually go to print the
file (a business card created on Publisher), it prints
correctly. However, I distinctly remember seeing the
TrueType font on screen when I created it originally.
Which brings me to think that maybe I created the
original file just before I installed my current computer
(Publisher 2000), and on the older computer I had
specially downloaded the "marigold" font from a CD but
the file, of course, did not transfer to the new
computer, so when I open up the old Publisher ap file, it
doesn't show correctly on screen.
However, now that this mystery seems to be solved, I'm
still having a major problem opening my Fonts Folder in
general. It will stay open, but with an error message
that we're all growing tired of "Windows Explorer has
encountered a problem and needs to close. We are sorry
for the inconvenience." When I click on technical
details, it mentions a file that "will be include in this
error report" that starts out with a generic path within
my personal settings that ends
in: "...Temp\WER8BC.tmpdir00\appcompat.txt " Can you
make sense of this?
But funny, everytime I try to open to get this error
message to display the supposed problem file so I can
copy it down on paper, the "WER8BC" file section within
the path changes each time. Does this signify anything to
you?
Shit, I am generally somewhat competent with computers (
I do a virus scan at least weekly through Norton System
Works Anti-Virus, as well as running general diagnostics
each week), but I am muddled when this kind of hell
breaks loose for no apparent reason...the fonts folder
not opening? Please! 'Course, I guess it gets even more
inexplicable. God love these blasted computers!
By the way, I don't know if I can copy and paste this
into a community postings on MS Support website, but I
will try. For now, I will send it as a reply to your
email addresss, hoping that you are not some infectious
scum waiting to terrorize any email address that you come
across.
I loved your sarcastic response to my waiting around for
MS to respond to my "send error report"...hilarious!
