Folders showing up twice in Outlook

F

Flick Olmsford

One of the users at my company has a big Outlook 2003 posting file on her
drive (20 GB -no Exchange server)

Recently, she sees all her folders showing up twice. E.g. A folder in
contacts or email will show up as

friends-1
and
friends-1 in personal folders.

Why is this happening and how can I stop it?

Thank you.
 
B

Brian Tillman

Flick Olmsford said:
One of the users at my company has a big Outlook 2003 posting file
on her drive (20 GB -no Exchange server)

Recently, she sees all her folders showing up twice. E.g. A folder
in contacts or email will show up as

friends-1
and
friends-1 in personal folders.

Why is this happening and how can I stop it?

She's corrupted her mail profile. Create a new one and reuse the existing
PST.
http://www.howto-outlook.com/faq/newprofile.htm
 

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