Folder Size doesn't add up

[Guest]

Hello,
I just finished "cleaning" out a users mailbox. When I check the size of the
mailbox folder (on Exchange, not a pst) the listed items total do not add up
to the total mailbox size that is displayed on the top. Are there some
"hidden" messages somewhere. I haven't seen this problem on others that have
been cleaned.
Thanks

 

[Brian Tillman]

I just finished "cleaning" out a users mailbox. When I check the size
of the mailbox folder (on Exchange, not a pst) the listed items total
do not add up to the total mailbox size that is displayed on the top.
Are there some "hidden" messages somewhere. I haven't seen this
problem on others that have been cleaned.

It will be rare to receive exactly correct values for mailbox sizes when
using Exchange. Are you referencing the Local Data or Server Data tab?