Folder list shows 'Personal Folders' twice...

  • Thread starter Thread starter HeadOffice
  • Start date Start date
H

HeadOffice

I've just installed Office 2003 and Outlook is doing everything fine except I
see 'Personal Folders' twice in my folders list.
I don't have any other .pst files open - how can I get rid of this duplicate
entry?

I even tried deleting my pst file and starting Outlook again so it would re-
create it. Any ideas would be gratefully appreciated.
 
Many thanks! I will try it this evening!!!
A corrupt profile, close OL and use the mail applet in control panel
I've just installed Office 2003 and Outlook is doing everything fine except I
see 'Personal Folders' twice in my folders list.
Click to expand...
[quoted text clipped - 3 lines]
I even tried deleting my pst file and starting Outlook again so it would re-
create it. Any ideas would be gratefully appreciated.
Click to expand...
Click to expand...
 
Had to delete all profiles (after backing up my original pst file). Created
everything from scratch and imported my conytacts, calendar & email from
backup.

Perfect!!!!!! Thanks again!

Now, if we could just get a patch to let us format the phone numbers for
contacts in our own way (regardless of how it's stored internally) I'd be a
happy man.


A corrupt profile, close OL and use the mail applet in control panel
I've just installed Office 2003 and Outlook is doing everything fine except I
see 'Personal Folders' twice in my folders list.
Click to expand...
[quoted text clipped - 3 lines]
I even tried deleting my pst file and starting Outlook again so it would re-
create it. Any ideas would be gratefully appreciated.
Click to expand...
Click to expand...
 
Deleting a profile doesnt delete the pst

HeadOffice via OfficeKB.com said:
Had to delete all profiles (after backing up my original pst file). Created
everything from scratch and imported my conytacts, calendar & email from
backup.

Perfect!!!!!! Thanks again!

Now, if we could just get a patch to let us format the phone numbers for
contacts in our own way (regardless of how it's stored internally) I'd be a
happy man.


A corrupt profile, close OL and use the mail applet in control panel
I've just installed Office 2003 and Outlook is doing everything fine except I
see 'Personal Folders' twice in my folders list.
Click to expand...
[quoted text clipped - 3 lines]
I even tried deleting my pst file and starting Outlook again so it would re-
create it. Any ideas would be gratefully appreciated.
Click to expand...
Click to expand...
Click to expand...
 
HeadOffice said:
I've just installed Office 2003 and Outlook is doing everything fine
except I see 'Personal Folders' twice in my folders list.
I don't have any other .pst files open - how can I get rid of this
duplicate entry?
Click to expand...

New mail profile.
I even tried deleting my pst file and starting Outlook again so it
would re- create it. Any ideas would be gratefully appreciated.
Click to expand...

That WON'T cause Outlook to recreate it. It may have Outlook give you a
chance to recreate it, though.
 
HeadOffice via OfficeKB.com said:
Had to delete all profiles (after backing up my original pst file).
Created everything from scratch and imported my conytacts, calendar &
email from backup.
Click to expand...

Never import from a PST. You lose data that way. Just reuse the PST my
clicking the Data Files button in the Mail applet of Control Panel.
 
Actually, I didn't lose anything on the import. I must have been lucky (Karma
for putting up with the problems earlier).
All's working well now (except for that pesky phone number formatting).
 
True enough, it tried to called it outlook1.pst but that would have driven me
crazy. so i renamed my old one - created a new outlook.pst and did the import.
all nice and neat now. thanks...
 
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