Enable Personal folders in Outlook 2007


R

romilac

Hi,
I'm trying to add a personal folder to Outlook 2007, but when i got
Data file management window and click on add, I don't see any option
to adding a personal folder file *.pst.

This happened after our systems got upgraded with Office 2007.

It seems like personal folder is disabled, but I am not sure where to
enable it. I've checked the registry and searched for "disablepst",
it is currently set to 0. (That was the method i used in past with
outlook 2003 to enable pst files).

So now i'm all stuck, as all my mail is sitting in that personal
folder pst file i created long ago, and i can't map it back in outlook
2007.

Any advice/help would be much appreciated. Any questions, please do
ask.

Thanks,
 
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K

K. Orland

In Outlook use File > Open and browse to your existing PST to open it.
However if you're using an Exchange mailbox, that wouldn't be the way to do
it. What type of mail account do you have?
 
R

romilac

In Outlook use File > Open and browse to your existing PST to open it.
However if you're using an Exchange mailbox, that wouldn't be the way to do
it. What type of mail account do you have?

I do not see any option for browsing and opening the .pst file.

i am using Exchange server.

Thanks,
 
K

K. Orland

When using Exchange, the method to add a PST to your profile is as follows:

Close Outlook
Open the Control Panel
Open the Mail applet
Go into the properties of your profile and add the PST to your profile.
There you can browse to your existing PST, assuming it's located on your C
drive. Anywhere else is not recommended or supported. If you copied it from
CD, remove the read only attribute.
Open Outlook. You should see "Personal Folders" at the very bottom of your
mailbox, probably below Public Folders.

Note that because PST's are kept on your local PC/laptop and the contents
are moved out of your mailbox into it, it is not backed up like your regular
Exchange mailbox is. If you don't make a backup, if your harddrive is trashed
and the data can't be recovered then you lose your data.

If you upgraded to Outlook 2007, what was your previous version?
 
R

romilac

When using Exchange, the method to add a PST to your profile is as follows:

Close Outlook
Open the Control Panel
Open the Mail applet
Go into the properties of your profile and add the PST to your profile.
There you can browse to your existing PST, assuming it's located on your C
drive. Anywhere else is not recommended or supported. If you copied it from
CD, remove the read only attribute.  
Open Outlook. You should see "Personal Folders" at the very bottom of your
mailbox, probably below Public Folders.

Note that because PST's are kept on your local PC/laptop and the contents
are moved out of your mailbox into it, it is not backed up like your regular
Exchange mailbox is. If you don't make a backup, if your harddrive is trashed
and the data can't be recovered then you lose your data.

If you upgraded to Outlook 2007, what was your previous version?

thanks for reply,

i have tried this method of adding a .pst, but again when i click on
data files from my profile properties in mail applet, it leads me to
same Data file management window and click on add, I don't see any
option to adding a personal folder file *.pst.

my earlier version was outlook 2003.


thanks,
 
K

K. Orland

Did you scroll up and down the entire available list of items you can select?
It will not call it *.pst...just personal folders.
 
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B

Brian Tillman [MVP - Outlook]

It seems like personal folder is disabled, but I am not sure where to
enable it. I've checked the registry and searched for "disablepst",
it is currently set to 0. (That was the method i used in past with
outlook 2003 to enable pst files).

It could be. Did you ask your IT department if they've implemented a policy
that disables PST use?
 

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