Flash

[Guest]

I have Vista OS and I am trying to load a page for my daughter to work on.
www.webkinz.com this page is not the problem it's the log in page. It loads
but I get a blank screen with no media. I have loaded adobe flash as it says
to do, I have followed the directions on the page. I also have went through
the posts discussing this issue. However, I never found an answer.

I only think it is the flash player but not sure, I have disabled my virus
program and spyware to no avail.

Can someone provide me with a laymens solution?

 

[Charlie42]

I have Vista OS and I am trying to load a page for my daughter to work on.
www.webkinz.com this page is not the problem it's the log in page. It
loads
but I get a blank screen with no media. I have loaded adobe flash as it
says
to do, I have followed the directions on the page. I also have went
through
the posts discussing this issue. However, I never found an answer.

I only think it is the flash player but not sure, I have disabled my virus
program and spyware to no avail.

Can someone provide me with a laymens solution?

Try Adobe's Flash uninstallation tool. Then reinstall Flash Player.
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2

If that doesn't work, try to follow these instructions:
http://www.tech-recipes.com/rx/2153/vista_adobe_flash_player

Charlie42

 

[Guest]

The uninstall and install did not work I am looking at the 2nd option. Also,
when I installed it I could view the video and writing by adobe acknowleding
that it was installed correctly.

Wow this is horrible. All this just to get my kids webkinz working.

 

[Guest]

The easiest way to fix this is with this link. It will completely uninstall
Flash and reinstall the latest version correctly so it works.

http://download.macromedia.com/pub/flashplayer/updaters/9/flashplayer_9_ax_debug.exe

If you try this and still have troubles with it, see this tutorial.

http://www.vistax64.com/tutorials/87249-unable-install-latest-version-program-vista.html

 

[Guest]

I have tried all these suggestions and nothing will happen. Thanks
Charlie42, for your help. I am stumped, I am also haveing a difficult time
connecting my laptop to my desk top to use the printers. I had it for a long
time and I screwed it up about two months ago and cannnot reconnect. My
networks do not even see each other on the same router/wireless. Problems,
problems.

I need to get the webkinz page worked out first.

I STILL NEED HELP!!!

 

[Stewcout]

Did you ever get an answer/resolution to this? I have the exact same problem
... I am assuming it is Windows Vista?

 

[Alex T. ~MVP Windows Shell/User~]

Are you sure it isn't a flash problem? Have you installed Flash, Java or
even shockwave to see if that helps? Make sure that the flash player
installed is not a Beta version as well. I just went to the website linked
to and it loaded fine for me.

 

[TKK]

I have downloaded it and uninstalled it often. I also downloaded firfox and
it worked perfectly with the same flash I downloaded. I went to Best Buy and
theirs worked great. I attempted to copy all thier security settings and
mine were no different. Still a mystery.

Kevin

 

[Ali Rago]

I am having the same exact problem you had with the log in page in Webkinz. Did you ever find a solution? My son is driving me crazy!

 

[Malke]

I am having the same exact problem you had with the log in page in
Webkinz. Did you ever find a solution? My son is driving me crazy!

I have no idea what the "same exact problem" is to which you're referring.
Please see these links for how to post to a newsgroup:

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

Without knowing any of the details, my guess may be completely off but there
was an issue with Webkinz recently after a Zone Alarm update. Do you have
Zone Alarm? If you do, check on the Zone Alarm forums.

Otherwise, check with the Webkinz website.
http://www.webkinz.com/faq/c.html

Malke