Firewall and Anti Virus problem

G

Guest

I have to have Symantec Client Security Firewall/anti-virus on my PC since it
is the same as what is on our PCs at work. Don't know what happened but the
Windows firewall and AV came back on and I can't turn them off. I am an
Adminuser on the system and even logged on using the "ADMIN" user ID. I can
get into the Security Center fine but when I select the firewall the options
are "greyed out", I can't select to turn it off, or on for that matter. It
tells me taht I have 2 firewalls running but the recommendations are not
there either. Tried disabling stuff using the Sercives.msc option, but that
didn't help.

Can anyone advise me what to try next. System performance is suffering.

Thanks
 
G

Guest

APRock said:
I have to have Symantec Client Security Firewall/anti-virus on my PC since it
is the same as what is on our PCs at work. Don't know what happened but the
Windows firewall and AV came back on and I can't turn them off. I am an
Adminuser on the system and even logged on using the "ADMIN" user ID. I can
get into the Security Center fine but when I select the firewall the options
are "greyed out", I can't select to turn it off, or on for that matter. It
tells me taht I have 2 firewalls running but the recommendations are not
there either. Tried disabling stuff using the Sercives.msc option, but that
didn't help.

Can anyone advise me what to try next. System performance is suffering.

Thanks

Hi,
Read this link may it will be of a help to you on how to turn ON or OFF
windows firewall.
"you can't Turn On or OFF your Windows Firewall":
http://support.microsoft.com/kb/914230
HTH.
Please let us know,
Regards,
nass
 
G

Guest

Tried everything in the article, still can't control the firewall. Onthe
General Tab the choices are greyed out, on the advianced tab everything is
selected and I can't deselect them. AV is hsowing as on even though it does
give me the reccomendation option and I have selected the check box
indicating I have another AV program that I will monitor myself.

Still at a loss
 
S

Steven L Umbach

It sounds like Group Policy restrictions are being applied to your computer.
If you are a local administrator you can logon and use services.msc to
disable the Windows Firewall service which will for sure shut it down once
you reboot or also stop the service.

Steve
 

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