files won't open/ has itune icon overtop

[doggievet]

After downloading a norton remove file program, most of my files have become
unopenable and their icon is covered with the itune logo. Opening in safe
mode makes no difference, and I can't open system restrore either. Help!!

 

[The Real Truth MVP]

Use the rebuild icons function of Tweaki ui
http://www.microsoft.com/windowsxp/Downloads/powertoys/Xppowertoys.mspx

--

*WARNING* Do NOT follow any advise given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue.
Do not waste your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos

 

[Elmo]

After downloading a Norton remove file program, most of my files have become
unopenable and their icon is covered with the iTunes logo. Opening in safe
mode makes no difference, and I can't open system restore either. Help!!

Try fixing .lnk and .exe associations here:

Fix File Associations.
http://dougknox.com/xp/file_assoc.htm

 

[doggievet]

Try fixing .lnk and .exe associations here:

Fix File Associations.
http://dougknox.com/xp/file_assoc.htm

I can't run either program - I ger a message saying its not a valid win 32
program.

 

[doggievet]

My computer can't find a program to run this.

Use the rebuild icons function of Tweaki ui
http://www.microsoft.com/windowsxp/Downloads/powertoys/Xppowertoys.mspx

--

*WARNING* Do NOT follow any advise given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue.
Do not waste your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos

 

[Ken Blake, MVP]

*WARNING* Do NOT follow any advise given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue.
Do not waste your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos

Warning to doggievet: the advice given above by the newsgroup troll
and fake MVP who calls himself "The Real Truth MVP" is both wrong and
sent with malicious intent. I can't speak for Beauregard T. Shagnasty
or Leythos, but I can assure you that David H Lipman, Malke, and PA
Bear are three of the most helpful and most knowledgeable people here
in these newsgroups.

 

[The Real Truth MVP]

See if you can run my Remove-it software, it will remove that malware from
your system. Choose yes for all options when prompted. Download it here
http://pcbutts1.com/downloads/tools/tools.htm

--

*WARNING* Do NOT follow any advise given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue.
Do not waste your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos

 

[doggievet]

No I can't- it downloads but I can't run it.

See if you can run my Remove-it software, it will remove that malware from
your system. Choose yes for all options when prompted. Download it here
http://pcbutts1.com/downloads/tools/tools.htm

--

*WARNING* Do NOT follow any advise given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue.
Do not waste your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos

 

[Elmo]

I can't run either program - I get a message saying it's not a valid win32
program.

Can you download them to another machine, unzip them, and use a thumb
drive to run them on the infected machine? Also try running them in
Safe Mode. Try running your a/v software plus malwarebytes, and
superantispyware in Safe Mode too.

Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

SuperAntispyware
http://www.superantispyware.com/superantispywarefreevspro.html

 

[doggievet]

No I can't- it downloads but I can't run it.

 

[The Real Truth MVP]

Using another computer, download the Avira AntiVir Rescue System from here
and burn it to a CD. Boot to that CD on the bad computer and scan your
computer.
http://www.avira.com/en/support/support_downloads.html


--

*WARNING* Do NOT follow any advise given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue.
Do not waste your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos

 

[Bob Lucas]

Can you download them to another machine, unzip them, and use a
thumb
drive to run them on the infected machine? Also try running
them in
Safe Mode. Try running your a/v software plus malwarebytes,
and
superantispyware in Safe Mode too.

Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

SuperAntispyware
http://www.superantispyware.com/superantispywarefreevspro.html

As an addendum to that excellent advice, some malicious software
prevents access to security websites (such as
www.malwarebytes.org) - and also interferes with the security
software that you might use to clean the infection.

If that happens to you,
http://tech.amikelive.com/node-144/tdss-trojan-and-bediddle-adware-removal-guide
describes a way of overcoming malicious software, by disguising
the Malwarebytes removal program. Although the workaround is
designed to remove a specific infection, it may also be effective
against other infections with similar characteristics.

 

[doggievet]

As an addendum to that excellent advice, some malicious software
prevents access to security websites (such as
www.malwarebytes.org) - and also interferes with the security
software that you might use to clean the infection.

If that happens to you,
http://tech.amikelive.com/node-144/tdss-trojan-and-bediddle-adware-removal-guide
describes a way of overcoming malicious software, by disguising
the Malwarebytes removal program. Although the workaround is
designed to remove a specific infection, it may also be effective
against other infections with similar characteristics.

Thanks a million- using another computer and transferring to a thumb drive,
I was able to open up and get my exe and lnk extensions operable again, run
mbam and get
norton 360 working. I haven't done superspyware yet but plan too. Certainly
appreciate the help of everyone!

 

[Elmo]

Thanks a million- using another computer and transferring to a thumb drive,
I was able to open up and get my exe and lnk extensions operable again,run
mbam and get
norton 360 working. I haven't done superspyware yet but plan too. Certainly
appreciate the help of everyone!

That's great news. But you should run a few utilities to search for
rootkits, or missed malware. So be sure to run SAS at least.