"[filename] is locked for editing by 'another user'."

[flexnfx]

We have users sharing/accessing Word Documents on a Shared Ntwk Drive. When
they open a document, they are receiving the following message: "[filename]
is locked for editing by 'another user'."

Why is the message not identifying who is using the file as it should and
just referring them as 'another user'.

 

[Nina]

Try this: Make sure each user fills in the User Information (specifically,
the Name field), found in the Options dialog box, User Information tab (for
Word 2003).

 

[flexnfx]

This unfortunately was not the answer as all of my users had their names in
the appropriate name fields in Word Options. Any other ideas?

Try this: Make sure each user fills in the User Information (specifically,
the Name field), found in the Options dialog box, User Information tab (for
Word 2003).

We have users sharing/accessing Word Documents on a Shared Ntwk Drive. When
they open a document, they are receiving the following message: "[filename]
is locked for editing by 'another user'."

Why is the message not identifying who is using the file as it should and
just referring them as 'another user'.

 

[Nina]

I'm out of ideas but I took at look at the MVP site and found this article.
Maybe it will help?

http://word.mvps.org/faqs/macrosvba/GetCurUserName.htm

This unfortunately was not the answer as all of my users had their names in
the appropriate name fields in Word Options. Any other ideas?

Try this: Make sure each user fills in the User Information (specifically,
the Name field), found in the Options dialog box, User Information tab (for
Word 2003).

We have users sharing/accessing Word Documents on a Shared Ntwk Drive. When
they open a document, they are receiving the following message: "[filename]
is locked for editing by 'another user'."

Why is the message not identifying who is using the file as it should and
just referring them as 'another user'.

 

[Billy]

I was able to duplicate your symptom by renaming the [~$lename] temp file
that Word creates when the doc is open. The users info reappeared when I
reverted to the original [~$lename].

I'm out of ideas but I took at look at the MVP site and found this article.
Maybe it will help?

http://word.mvps.org/faqs/macrosvba/GetCurUserName.htm

This unfortunately was not the answer as all of my users had their names in
the appropriate name fields in Word Options. Any other ideas?

Try this: Make sure each user fills in the User Information (specifically,
the Name field), found in the Options dialog box, User Information tab (for
Word 2003).

:

We have users sharing/accessing Word Documents on a Shared Ntwk Drive. When
they open a document, they are receiving the following message: "[filename]
is locked for editing by 'another user'."

Why is the message not identifying who is using the file as it should and
just referring them as 'another user'.