File size problems

C

Charles W Davis

Windows XP unknown service updates.

I also haunt the Intuit QuickBooks forums. In the past two weeks there have
been a number of folks posting that they can no longer create a QuickBooks
back up file.

"I have Quickbooks Pro 2007 on Windows XP. I constantly get an error message
that "Quickbooks was unable to backup company file" This only happens with
the largest of the 3 companies that I have. I have tried all 3 different
levels of verification. I have tried it on two different computers. I have
tried backing up to different locations, different computers and an external
hard drive. Once in a blue moon, the backup is accomplished.
The size of that company file is 504124 KB."

"I am also having problems with the backup freezing at 99% with no error
messages. I have a large file size 1.6gig and when the backup gets to 99% it
stops. Task Manager indicates the software is not responding. I waited two
hours at 99% and finally terminated the process. I am copying the file
manually until I find a fix. I just copy the file using windows explorer
from the active QBW to a seperate folder each night."

"Can't backup. It gets to 99% and hangs. No error message. I tried to verify
and it fails - tells me to rebuild. i start the rebuild and it tells me i
have to create a backup first. when i try to backup it gets to 99% and just
hangs there.. everytime."

Any thoughts would be appreciated by a lot of folks.
 
L

LVTravel

Check QuickBooks newsgroups but if they don't have any
answer......

What is the format of the drive (FAT or NTFS) or where is
the drive that you are trying to backup to (network
operating system or local?)

I have had the newest Quicken checkbook product fail to
backup across the network to a NAS drive also. May be
something within their program's backup feature causing
this. This has not happened every time I have done a backup
but it is enough to cause concerns that did not happen with
the previous version.
 
C

Charles W Davis

LVTravel,
Those quotes came from the QuickBooks Forum (newsgroup). I saw no answers
from the participants or the Intuit employees who do frequent the Forum.
 

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