File Missing

[Superman]

I get two error message windows during boot up:

1) Cannot find \windows\system32\intmgr.exe
Note: Includes registry

2) Missing \program files\common files\cmeII\gtools.dll


I always have to hit 'OK' in the error message windows
before windows will finish booting up.

Thanks.

 

[Carey Frisch [MVP]]

You have "malware" file remnants that should be deleted.

Download Ad-Aware 6.0 and scan your PC for the presence of spyware:
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

Note: Be sure to click on the "Check for updates now" link before scanning.

Symantec Security Check:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

3 Steps to Help Insure Your PC is Protected:
http://www.microsoft.com/athome/security/protect/default.aspx

Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/?id=827315

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

------------------------------------------------------------------------

:

|I get two error message windows during boot up:
|
| 1) Cannot find \windows\system32\intmgr.exe
| Note: Includes registry
|
| 2) Missing \program files\common files\cmeII\gtools.dll
|
|
| I always have to hit 'OK' in the error message windows
| before windows will finish booting up.
|
| Thanks.

 

[Malke]

I get two error message windows during boot up:

1) Cannot find \windows\system32\intmgr.exe
Note: Includes registry

2) Missing \program files\common files\cmeII\gtools.dll


I always have to hit 'OK' in the error message windows
before windows will finish booting up.

Thanks.

Googling for intmgr.exe:
http://securityresponse.symantec.com/avcenter/venc/data/trojan.gema.html

Gtools.dll is part of the repellent Gator spyware:
http://www.pestpatrol.com/pestinfo/c/Claria.asp

Scan with a current antivirus program (meaning a version not earlier
than 2002 and using updated virus definitions). and then remove spyware
with Spybot Search & Destroy from www.safer-networking.org and Ad-aware
from www.lavasoftusa.com. Be sure to update these programs before
running them. These programs are free, so run them both since they
complement each other. It is best to run antivirus and spyware removal
tools in Safe Mode. You may also want to run CWShredder and HijackThis
from http://aumha.org/freeware.htm. Although CWShredder is no longer
being updated, it will still clean older variants of the CoolWebSearch
malware. Please read the instructions carefully. Also, make sure
you've visited Windows Update and applied all security patches. Do not
install driver updates from Windows Update. Make sure you are running a
firewall.

Malke