windows startup problems

[toyt]

my gateway laptop won't startup. i get the message:
windows cannot start because following file is missing or corrupted,

windows\system32\config\system

i did a complete reinstall with OEM cd from gateway and still get message.
now sometimes when i just hit enter it boots up normally. other times I shut
computer off manually and then restart and it will boot up normally. but
there are other times that the message will just keep appearing and computer
does boot. did I do something wrong during installation? is there a way to
fix this without having to reinstall again.

thank you

 

[John Wunderlich]

my gateway laptop won't startup. i get the message:
windows cannot start because following file is missing or
corrupted,

windows\system32\config\system

i did a complete reinstall with OEM cd from gateway and still get
message. now sometimes when i just hit enter it boots up
normally. other times I shut computer off manually and then
restart and it will boot up normally. but there are other times
that the message will just keep appearing and computer does boot.
did I do something wrong during installation? is there a way to
fix this without having to reinstall again.

This sounds a lot like a hard drive that is going bad. The area that
contains the system registry is getting weak and a reinstall simply
puts a new system registry on the same weak sectors of the disk
drive. Does a shutdown followed by an immediate restart usually work
whereas leaving the drive sit overnight then rebooting usually causes
problems? I spent weeks once doing several reinstalls from scratch
before finally replacing the hard drive after which the problem
simply disappeared. I would replace the hard drive and try once
again.

Good Luck,
John

 

[Gerry]

toyt

Is the OEM cd one that came with the computer?

Try HD Tune. It only gives information and does not fix any
problems.

Download and run it and see what it turns up. You want HD Tune
(freeware) version 2.55 not HD Tune Pro (not Freeware) version 3.00.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy to
Clipboard ) and copy into a further message. Make sure you do a full
surface scan with HD Tune.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[toyt]

Thanks John,

Yes, it usually happens after it sits overnight.

 

[toyt]

Thanks Gerry,
Yes it is the cd that came with the computer. I ran hdtune like you said
and turns up clean.

 

[Gerry]

toyt

Can you please post a copy of what appears in the Info tab of H D Tune?

Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[toyt]

HD Tune: FUJITSU MHV2080AH Information

Firmware version : 000000A0
Serial number : NT61T8131B7M
Capacity : 74.5 GB (~80.0 GB)
Buffer size : 8192 KB
Standard : ATA/ATAPI-0
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : no
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label :
Capacity : 76316 MB
Usage : 12.34%
Type : NTFS
Bootable : Yes

 

[toyt]

is it the export button? that's the only one that looks like 2 pages. how
can i do a screen shot of event viewer?

 

[Gerry]

toyt

You right click on the Report in the list and select Properties. In the
window, which
appears are three buttons towards the top right of the window. The top
one has an arrows, underneath is an arrows and third is a button
resembling two pages. Click the button and close Event Viewer. It is not
obvious but this action places a copy of the button in your Clipboard.
Now start your message (email) and do a paste into the body of the
message. Make sure this is the first paste after exiting from Event
Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[toyt]

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 1/12/2009
Time: 8:17:33 PM
User: N/A
Computer: YOUR-9B548BB487
Description:
Error code 10000050, parameter1 e71f805c, parameter2 00000008, parameter3
e71f805c, parameter4 00000002.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
Thank you Gerry. sorry it took so long to post this. just busy. hope i
posted the right one. it was the one with red X.

0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 35 1000005
0020: 30 20 20 50 61 72 61 6d 0 Param
0028: 65 74 65 72 73 20 65 37 eters e7
0030: 31 66 38 30 35 63 2c 20 1f805c,
0038: 30 30 30 30 30 30 30 38 00000008
0040: 2c 20 65 37 31 66 38 30 , e71f80
0048: 35 63 2c 20 30 30 30 30 5c, 0000
0050: 30 30 30 32 0002

 

[Gerry]

toyt

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms793437.aspx

0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
(Click to consult the online MSDN article.)
Requested data was not in memory. An invalid system memory address was
referenced. Defective memory (including main memory, L2 RAM cache, video
RAM) or incompatible software (including remote control and antivirus
software) might cause this Stop message, as may other hardware problems
(e.g., incorrect SCSI termination or a flawed PCI card).
Source: http://aumha.org/a/stop.htm

Background information on Stop Error message:
http://msdn2.microsoft.com/en-us/library/ms795746.aspx

0x00000050 is the Bug Check Code. You can sometimes see this error
coupled with other errors with a different Bug Check Code. Please say
if this happens.

Have you made any recent changes to hardware, especially memory?

You should test your memory.
http://www.memtest.org/

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

http://www.pcstats.com/articleview.cfm?articleID=1565

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~