GregNga said:
Whenever I boot up my computer, I get several dialogue box's that tell me
a
.DLL is missing. They are C:\Windows\System32\bewodanu.dll and
C:\Windows\System32\guhiziho.dll. After I click OK, everything seems to
work
OK but it happens everytime I boot. I think this was caused by one of
these
registry cleanup programs that someone downloaded onto my computer
(without
my permission)
Your Anti-virus may be removed the viral infection but still in the Root
system and on the Registry, please perform the cleaning steps to make sure
nothing lurking in the background to revive the infestation back to
action!.
Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315
Go through these Cleaning steps:
- First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
install the free trial of Windows Live OneCare
http://onecare.live.com/standard/en-gb/default.htm
http://www.microsoft.com/mscorp/safety/technologies/onecare/default.mspx
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:
Locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
"C:\Windows\System32\bewodanu.dll"
"C:\Windows\System32\guhiziho.dll"
Run disk cleanup and defrag in safe mode. Then run this command:
sfc /scannow
If you still having trouble Download the Hijackthis and send the report to
one of
many
forums for analysis and troubleshooting or you can send it to me on my
email
provided at the bottom:
When all else fails, HijackThis v2.0.2
(
http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
Can you please send me a copy at (e-mail address removed) ,
remove the obvious to email me.
HTH.
nass