file downloads

[sheryn]

all my file downloads, when I click OPEN, are coming up
in garbled language/text. I can't seem to get them in
English! THanks!! Sheryn

 

[Cary]

Sheryn, when you open a file, you open it WITHIN an application.
You are using the wrong application to open the files.
Find out what application the download is in.
Use that application to open it (if you have it).
If you do not have the application, you cannot open the file, unfortunately.