'file could not be copied' trying to recover from a corrupted regi

V

Valentina

I have a

'Stop: c0000218 {Registry File Failure} The registry cannot load the hive
(file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate'

error, which I am trying to resolve in order to salvage data from my laptop.
I managed to enter into the Recovery Console and am in the process of typing:

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default


Right. I typed 'md tmp' (Enter)
Then 'copy c:\windows\system32\config\system c:\windows\tmp\system.bak'
(Enter)
Got a message: 1 file(s) copied.

Then, on the third line, after typing
'copy c:\windows\system32\config\software c:\windows\tmp\software.bak'

I get the following message: The file could not be copied.

Can someone please help as to what I can do and if I do not have the
'software' file copied, will I still be able to retreive my work???

Any comments appreciated!
I haven't attempted to go any further because I do not know whether the
commands needed to be input in order or not.

Thank you!
 
M

Malke

Valentina said:
I have a

'Stop: c0000218 {Registry File Failure} The registry cannot load the hive
(file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate'

error, which I am trying to resolve in order to salvage data from my laptop.
I managed to enter into the Recovery Console and am in the process of typing:

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default


Right. I typed 'md tmp' (Enter)
Then 'copy c:\windows\system32\config\system c:\windows\tmp\system.bak'
(Enter)
Got a message: 1 file(s) copied.

Then, on the third line, after typing
'copy c:\windows\system32\config\software c:\windows\tmp\software.bak'

I get the following message: The file could not be copied.

Can someone please help as to what I can do and if I do not have the
'software' file copied, will I still be able to retreive my work???

Any comments appreciated!
I haven't attempted to go any further because I do not know whether the
commands needed to be input in order or not.

If you are just trying to retrieve data and will then
format/clean-install Windows, I wouldn't spend any more time on trying
to work with the Recovery Console. Here are suggestions for retrieving
your data:

1. Pull the drive and slave it in a computer running a working install
of XP/Vista. Depending on the target drive's characteristics, you may
need a drive adapter; i.e., laptop-to-IDE or a SATA controller card,
etc. A usb/firewire external drive enclosure works very well, too. Use
the working Windows Explorer to copy the data to the rescue system's
hard drive and then burn the data to cd or dvd.

2. Often XP/Vista will not boot with a slaved drive that has a damaged
file system. In that case, boot the target computer with either a Bart's
PE or a Linux live cd such as Knoppix and retrieve the data that way.
Here is general information on using Knoppix for this:

You will need a computer with two cd drives, one of which is a cd/dvd-rw
OR a usb thumb drive with enough capacity to hold your data OR an
external usb/firewire hard drive formatted FAT32 (not NTFS). To get
Knoppix, you need a computer with a fast Internet connection and
third-party burning software. Download the Knoppix .iso and create your
bootable cd. Then boot with it and it will be able to see the Windows
files. If you are using the usb thumb drive or the external hard drive,
right-click on its icon (on the Desktop) to get its properties and
uncheck the box that says "Read Only". Then click on it to open it. Note
that the default mouse action in the window manager used by Knoppix
(KDE) is a single click to open instead of the traditional MS Windows'
double-click. If you want to burn CD/DVDs, use the K3b program.

http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder

Malke
 
P

Pegasus \(MVP\)

Valentina said:
I have a

'Stop: c0000218 {Registry File Failure} The registry cannot load the hive
(file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate'

error, which I am trying to resolve in order to salvage data from my
laptop.
I managed to enter into the Recovery Console and am in the process of
typing:

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default


Right. I typed 'md tmp' (Enter)
Then 'copy c:\windows\system32\config\system c:\windows\tmp\system.bak'
(Enter)
Got a message: 1 file(s) copied.

Then, on the third line, after typing
'copy c:\windows\system32\config\software c:\windows\tmp\software.bak'

I get the following message: The file could not be copied.

Can someone please help as to what I can do and if I do not have the
'software' file copied, will I still be able to retreive my work???

Any comments appreciated!
I haven't attempted to go any further because I do not know whether the
commands needed to be input in order or not.

Thank you!

Further to Malke's excellent reply: The underlying issue appears
to be that there is no backup for your important files. We see
this every week in this newsgroup: Many PC users postpone the
implementation of a good backup scheme until they suffer a
major hit. Some lose their irreplaceable data permanently. In
your case you can probably retrieve your files but the recovery
is painful.

A 2.5" disk installed in an external USB case is a low-cost but
highly effective backup device, provided that
- You back up all your important files, including your EMail
files (which most people forget . . .)
- You perform a sample recovery immediately, especially of
your EMail files.
- You perform a sample recovery twice each year, and
- You keep the backup device well away from your PC for
most of the time.
 
S

Scot

Well to recover the data from the system you can take the help of data
recovery software. You have to attach the hard drive as a slave on the
different system then scan your infected hard drive with the data
recovery software like Stellar Phoenix Windows Data Recovery Software.
The scan results shows the preview of the recovered data. If you are
satisfied with the result which the demo shows then you can proceed to
get the full version to save the data.
You can download the demo version of the software from:
http://www.stellarinfo.com/partition-recovery.htm
 
M

Malke

Scot said:
Well to recover the data from the system you can take the help of data
recovery software. You have to attach the hard drive as a slave on the
different system then scan your infected hard drive with the data
recovery software like Stellar Phoenix Windows Data Recovery Software.
The scan results shows the preview of the recovered data. If you are
satisfied with the result which the demo shows then you can proceed to
get the full version to save the data.
You can download the demo version of the software from:
http://www.stellarinfo.com/partition-recovery.htm

Scot - And here you are again. Stellar Phoenix Windows Data Recovery may
be excellent. I don't use it - and because of your spammish postings I
won't *ever* use it - but data recovery software isn't appropriate in
the OP's case.

You should reconsider your spammish postings. They don't do your company
any good; in fact, they do your company active harm. I'm a computer
professional. Don't you think I'll warn people off a program spammed in
newsgroups? (Cluestick answer: yes.)


Malke
 
M

may

Hi,
I had a very similar problem.
I get the following error when I start my windows (XP pro SP2):

Windows could not start because of the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM

You can attempt to repair this file by starting windows setup
using the original Setup CD-ROM.
Select 'r' at the first screen to start repair

I followed the instructions in here http://support.microsoft.com/?kbid=307545
but I cannot copy the system file I get the following message: The file
could not be copied.
I'm not looking to retrieve my data only, there is also some software which
I really need for my studies.


is there any solution for this problem ? if not , can I use the same
suggested solutions in here ?

Thank you in advance
 

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