BSOD WINXPPRO WILL NOT LOAD

M

mrbigbry

Hello, I have tried many different ways to get the system to boot again, but
it will not. The BSOD says the following "Stop c000128 (registry file
failure) The registry cannot load the hive (file)
\systemroot\system32\config\software or its log or alternate it is corrupt
absent or not writeable". When I put my XP pro disk into the system to use
the repair function, I found this to be interesting. I can make a backup
copy in DOS of "windows\system32\config\system" into a
"windows\tmp\system.bak" file, but interesting enough, when I try to copy
"windows\system32\config\software" into "windows\tmp\software.bak" it will
not let me and I get the following message.
"c:\windows\system32\config\software c:\windows\tmp\software.bak [ENTER]
error.file cannot be copied". I suspect a "virus" might be present although
I only have portable USB drive or CD ROM drives available to me and no XPPro
startup disc was ever made (it is not my computer, it's my daughters). Where
do I go from here? Any assistance would be greatly appreciated, Thank you.
 
J

John John (MVP)

Usually happens when disk or file system corruption is present. Try
running chkdsk /p or chkdsk /r on the volume. Please be advised that
there is always a risk of data loss when chkdsk is run, make sure that
you have a working backup of your data files.

John
 
M

mrbigbry

Unfortunatly that is one of the first things I tried, it did find errors but
did not fix the problem. I will run again to see if anything else gets
"repaired".

John John (MVP) said:
Usually happens when disk or file system corruption is present. Try
running chkdsk /p or chkdsk /r on the volume. Please be advised that
there is always a risk of data loss when chkdsk is run, make sure that
you have a working backup of your data files.

John
Hello, I have tried many different ways to get the system to boot again, but
it will not. The BSOD says the following "Stop c000128 (registry file
failure) The registry cannot load the hive (file)
\systemroot\system32\config\software or its log or alternate it is corrupt
absent or not writeable". When I put my XP pro disk into the system to use
the repair function, I found this to be interesting. I can make a backup
copy in DOS of "windows\system32\config\system" into a
"windows\tmp\system.bak" file, but interesting enough, when I try to copy
"windows\system32\config\software" into "windows\tmp\software.bak" it will
not let me and I get the following message.
"c:\windows\system32\config\software c:\windows\tmp\software.bak [ENTER]
error.file cannot be copied". I suspect a "virus" might be present although
I only have portable USB drive or CD ROM drives available to me and no XPPro
startup disc was ever made (it is not my computer, it's my daughters). Where
do I go from here? Any assistance would be greatly appreciated, Thank you.
 
J

John John (MVP)

Try it with the /r switch.

John
Unfortunatly that is one of the first things I tried, it did find errors but
did not fix the problem. I will run again to see if anything else gets
"repaired".

:

Usually happens when disk or file system corruption is present. Try
running chkdsk /p or chkdsk /r on the volume. Please be advised that
there is always a risk of data loss when chkdsk is run, make sure that
you have a working backup of your data files.

John

mrbigbry wrote:

Hello, I have tried many different ways to get the system to boot again, but
it will not. The BSOD says the following "Stop c000128 (registry file
failure) The registry cannot load the hive (file)
\systemroot\system32\config\software or its log or alternate it is corrupt
absent or not writeable". When I put my XP pro disk into the system to use
the repair function, I found this to be interesting. I can make a backup
copy in DOS of "windows\system32\config\system" into a
"windows\tmp\system.bak" file, but interesting enough, when I try to copy
"windows\system32\config\software" into "windows\tmp\software.bak" it will
not let me and I get the following message.
"c:\windows\system32\config\software c:\windows\tmp\software.bak [ENTER]
error.file cannot be copied". I suspect a "virus" might be present although
I only have portable USB drive or CD ROM drives available to me and no XPPro
startup disc was ever made (it is not my computer, it's my daughters). Where
do I go from here? Any assistance would be greatly appreciated, Thank you.
 
M

mrbigbry

You the man, that did the trick, thank you for your help.

John John (MVP) said:
Try it with the /r switch.

John
Unfortunatly that is one of the first things I tried, it did find errors but
did not fix the problem. I will run again to see if anything else gets
"repaired".

:

Usually happens when disk or file system corruption is present. Try
running chkdsk /p or chkdsk /r on the volume. Please be advised that
there is always a risk of data loss when chkdsk is run, make sure that
you have a working backup of your data files.

John

mrbigbry wrote:


Hello, I have tried many different ways to get the system to boot again, but
it will not. The BSOD says the following "Stop c000128 (registry file
failure) The registry cannot load the hive (file)
\systemroot\system32\config\software or its log or alternate it is corrupt
absent or not writeable". When I put my XP pro disk into the system to use
the repair function, I found this to be interesting. I can make a backup
copy in DOS of "windows\system32\config\system" into a
"windows\tmp\system.bak" file, but interesting enough, when I try to copy
"windows\system32\config\software" into "windows\tmp\software.bak" it will
not let me and I get the following message.
"c:\windows\system32\config\software c:\windows\tmp\software.bak [ENTER]
error.file cannot be copied". I suspect a "virus" might be present although
I only have portable USB drive or CD ROM drives available to me and no XPPro
startup disc was ever made (it is not my computer, it's my daughters). Where
do I go from here? Any assistance would be greatly appreciated, Thank you.
 
J

John John (MVP)

You're welcome, glad to see that you got things fixed.

John
You the man, that did the trick, thank you for your help.

:

Try it with the /r switch.

John

mrbigbry wrote:

Unfortunatly that is one of the first things I tried, it did find errors but
did not fix the problem. I will run again to see if anything else gets
"repaired".

:



Usually happens when disk or file system corruption is present. Try
running chkdsk /p or chkdsk /r on the volume. Please be advised that
there is always a risk of data loss when chkdsk is run, make sure that
you have a working backup of your data files.

John

mrbigbry wrote:



Hello, I have tried many different ways to get the system to boot again, but
it will not. The BSOD says the following "Stop c000128 (registry file
failure) The registry cannot load the hive (file)
\systemroot\system32\config\software or its log or alternate it is corrupt
absent or not writeable". When I put my XP pro disk into the system to use
the repair function, I found this to be interesting. I can make a backup
copy in DOS of "windows\system32\config\system" into a
"windows\tmp\system.bak" file, but interesting enough, when I try to copy
"windows\system32\config\software" into "windows\tmp\software.bak" it will
not let me and I get the following message.
"c:\windows\system32\config\software c:\windows\tmp\software.bak [ENTER]
error.file cannot be copied". I suspect a "virus" might be present although
I only have portable USB drive or CD ROM drives available to me and no XPPro
startup disc was ever made (it is not my computer, it's my daughters). Where
do I go from here? Any assistance would be greatly appreciated, Thank you.
 

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