File and settings transfer files - access denied

R

Robert Church

A friend of mine has used the FAST wizard to attempt to transfer files from
an old to a new hard drive in his laptop. He failed to make any other
backups of his important files and thought he could rely on the Windows XP
FAST program.

Now he has reformatted his hard drive, reinstalled Win XP service pack 2 but
cannot get FAST to recover any of his files.
He tell me he gets "Access Denied" every time he points the software to the
folder which is USMT2.UNC with a file called IMG00001.DAT plus a file called
"status" in it

He has tried the Fastconv Extraction Tool without any success - has anyone
any ideas - BTW he has 2 separate FAST files made on different dates and
neither of them work ????
 
P

Patrick Keenan

Robert Church said:
A friend of mine has used the FAST wizard to attempt to transfer files from
an old to a new hard drive in his laptop. He failed to make any other
backups of his important files and thought he could rely on the Windows XP
FAST program.

Now he has reformatted his hard drive, reinstalled Win XP service pack 2
but
cannot get FAST to recover any of his files.
He tell me he gets "Access Denied" every time he points the software to
the
folder which is USMT2.UNC with a file called IMG00001.DAT plus a file
called
"status" in it

He has tried the Fastconv Extraction Tool without any success - has anyone
any ideas - BTW he has 2 separate FAST files made on different dates and
neither of them work ????

This may help:
http://support.microsoft.com/kb/308421

HTH
-pk
 

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