Few mails with .msg format are not getting opened

[kavitha]

Hi,
I'm trying to open some(not all) saved .msg files in Outlook 2003. If
Outlook is open when I double click, I get the message "The messaging
interface has returned an unknown error. If the problem persists, restart
Outlook" (restarting does nothing). If Outlook is closed, I get the message
"Unable to start Outlook."

I have already tried the following:
In Outlook 2003:
Tools > Options > Other tab > Advanced Options.
Click Addin Manager button. Remove any reference to Google desktop. (or any
other addin not native to Outlook) Click ok.
Do the same for the Com-Add-ins button.

Please help me with the same..

Thanks in advance

 

[Diane Poremsky [MVP]]

did you try detect and repair?

--
Diane Poremsky [MVP - Outlook]





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[kavitha]

Could you please explain me what is detect and repair.

did you try detect and repair?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi,
I'm trying to open some(not all) saved .msg files in Outlook 2003. If
Outlook is open when I double click, I get the message "The messaging
interface has returned an unknown error. If the problem persists, restart
Outlook" (restarting does nothing). If Outlook is closed, I get the
message
"Unable to start Outlook."

I have already tried the following:
In Outlook 2003:
Tools > Options > Other tab > Advanced Options.
Click Addin Manager button. Remove any reference to Google desktop. (or
any
other addin not native to Outlook) Click ok.
Do the same for the Com-Add-ins button.

Please help me with the same..

Thanks in advance

 

[kavitha]

Is there any reason as to why does this occur? Is the error related to
outlook settings or .msg file?

 

[Diane Poremsky [MVP]]

It's hard to say what causes it - but since only a few are affected, its
more likely a corrupt message. If detect and repair fixes it, then its
outlook.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.