fax/scan for Vista Home Premium


R

Russ Valentine [MVP-Outlook]

You're off by quite a bit. The thread was about AIO devices and their party
software. It had nothing to do with WFS. The removal of fax from less
expensive versions of Vista has been covered ad nauseum here and is beyond
being a dead horse. I have no idea why you felt the need to beat it yet
again in an off topic post.
--
Russ Valentine
[MVP-Outlook]
Steve Smegner said:
This thread is about a complaint that Microsoft removed Windows Fax and
Scan
from Vista Home Premium. My post is spot on because it covers that topic.

Your post of:
Microsoft took nothing away from you. The only thing Microsoft did was
remove its analog fax modem software from the less expensive versions of
Vista. That's not even what you're using. Accordingly, your post has
nothing
at all to do with Vista or Microsoft. It has only to do with your third
party AIO products.
So stand tall. Read the manuals. Ask the manufacturers for support if you
don't understand them. Your issue is 100% end user error.


Is off topic because you claim that Microsoft took nothing away from you
and
pointed to some 3rd party vendor as the problem. Microsoft DID take away
Windows fax and scan from the Vista Home sku's as compared to the XP Home
sku's which is what the original poster was complaining about. Pointing
the
finger at the user for not reading the fine print or to 3rd party AOI
products is misleading and false. Even if I install a fax modem (which I
tried on my machine) Vista home SKu's will work just fine with the modem
for
connecting to the Internet. However it is missing the pieces allow faxing
to
work through that same modem unless you move to Ultimate or a business
SKU.

Don't chastise people for complaining that Microsoft removed functionality
and make you pay a lot more bucks to get it when that is exactly what they
did.

Russ Valentine said:
Quite well known to everyone here and not the topic of this thread.
Exactly
what was your point? What did you think you were correcting?
--
Russ Valentine
[MVP-Outlook]
Steve Smegner said:
I am wide awake and know of what I speak.
http://www.microsoft.com/windows/windows-vista/features/fax-scan.aspx
is
pretty clear. I stated I had a fax server and could not use it in Vista
Home
edition. It had nothing to do with fax modems analog or otherwise.
Whenever I
try to access the remote fax server (fax print function) from Vista
Home I
am
directed to the Windows Fax and Scan function which is not available in
Vista
Home. Microsoft has decided that the average home user would not need
the
capability to scan or fax. Since Enterprise SKU is not available to
consumers
only the Ultimate Edition is available for the home user to fax and
scan.
And
that requires paying much more than the average price for Vista Home.


:

Wake up. AIO support has never had anything to do with the Windows Fax
module. Everyone knows full well which Vista versions include fax
support
for standalone fax modems. No need to restate the obvious.
--
Russ Valentine
[MVP-Outlook]
message
No Russ you have it wrong. "Windows Fax and Scan" functionality is
ONLY
included in the Enterprise and Ultimate Editions. I worked for MSFt
for
nearly 10 years. They are monitizing functionality. The
functionality
is
on
the disc but unavailable unless you key in a PID that matches an
Enterprise
or Ultimate SKU. I have a fax server that works just fine on my XP
and
Vista
Ultimate machine. On the laptop I am typing on now I have Vista Home
Premium.
When I try and use the fax server I get a prompt that fax client
software
is
not installed and do I want to install it. If I click Yes it pops up
and
tells me some DLL is missing. The option to install the
functionality
is
not
available in this SKU. I have to install the Ultimate Edition on
this
machine
before that functionality becomes available. I went through this on
my
other
Vista machines that originally had Home Premium installed. Same
error.
Same
issue. When I entered an Ultimate PID the suddenly the machine would
find
the
missing DLL and install the functionality.

This has nothing to do with 3rd party vendor fax products or
software.


:

Microsoft took nothing away from you. The only thing Microsoft did
was
remove its analog fax modem software from the less expensive
versions
of
Vista. That's not even what you're using. Accordingly, your post
has
nothing
at all to do with Vista or Microsoft. It has only to do with your
third
party AIO products.
So stand tall. Read the manuals. Ask the manufacturers for support
if
you
don't understand them. Your issue is 100% end user error.
--
Russ Valentine
[MVP-Outlook]
For months I have been dogging my PC Manufacturer and the makers
of
the
three
all-in-one (printer/scan/fax/copy) units I've gone through for
their
lack
of
interest in my inability to scan to a fax, e-mail or just a plain
file
document or picture. I see why so many of my friends (son &
sister
included)
have gone Mac. I'm not sure I can continue to stand tall and
support
you
much longer after taking away a function so basic to every
computer
user.

Donald



:

I'm thoroughly DISGUSTED with MicroSoft for removing this
feature
from
the
program. I used this feature frequently. If I had known this
prior
to
recently purchasing this system and upgrade--I probably would
not
have.

Microsoft, you've gotten so big that you seem to feel it's okay
to
'dog-out'
your loyal customers without any negative ramifications to you.
NOT
COOL!!!!

----------------
This post is a suggestion for Microsoft, and Microsoft responds
to
the
suggestions with the most votes. To vote for this suggestion,
click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based
Newsreader
and
then
click "I Agree" in the message pane.

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?mid=c9267311-41d0-4d2f-a9fb-7cbbd1df54c8&dg=microsoft.public.windows.vista.print_fax_scan
 
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K

KAMI

Yes you are right.
I also agree the person who said this is 100% end user error. Yes it was my
fault, but not because I did not read the manual word by word when I was
paying around 15 hundred for a notebook. It was my fault because I didn't go
with Mac!
What do you call an OS which leaves one of the ports on your notebook
useless?
 
D

Done with Microsoft Because of This

Can anyone recommend some good software that will replace this? I will
gladly pay up to $500 to any company for the software. I will not pay to
upgrade my Windows when I already have Premium on both my Desktop and Laptop.


I will no longer support windows either. I can't wait until Google rolls
out their operating system.
 
D

Done with Microsoft Because of This

Russ,

I'll be quite frank with you. You have no idea what you are talking about.
If you have VOIP, you can fax with the Windows Fax program. I used to do it
all the time, and it worked great.

It doesn't matter if it data is carried analog or digital, it has to do with
fax interpretation of the "data packets" that are being sent.

~ K

Russ Valentine said:
Microsoft took nothing away from you. The only thing Microsoft did was
remove its analog fax modem software from the less expensive versions of
Vista. That's not even what you're using. Accordingly, your post has nothing
at all to do with Vista or Microsoft. It has only to do with your third
party AIO products.
So stand tall. Read the manuals. Ask the manufacturers for support if you
don't understand them. Your issue is 100% end user error.
--
Russ Valentine
[MVP-Outlook]
Donald said:
For months I have been dogging my PC Manufacturer and the makers of the
three
all-in-one (printer/scan/fax/copy) units I've gone through for their lack
of
interest in my inability to scan to a fax, e-mail or just a plain file
document or picture. I see why so many of my friends (son & sister
included)
have gone Mac. I'm not sure I can continue to stand tall and support you
much longer after taking away a function so basic to every computer user.

Donald
 
K

Ken Blake, MVP

Can anyone recommend some good software that will replace this? I will
gladly pay up to $500 to any company for the software. I will not pay to
upgrade my Windows when I already have Premium on both my Desktop and Laptop.

You can do one of four things:


1. Upgrade to a version of Windows Vista that supports faxing.

2. Buy and install third-party fax software. All the choices are
*much* less than $500.

3. Use internet-based fax service. Essentially that means you don't
send the fax yourself, but give it to the internet service to send for
you.

4. Buy an inexpensive stand-alone fax machine. This is my personal
preference. I bought my machine several years ago for $20 US.
 
R

Russ Valentine [MVP-Outlook]

Well you've certainly proven your ability to post insults. Next time try
posting accurate and helpful information. You did neither.
Fact remains that WFS requires an analog interface. Nowhere did I make any
comment about VOIP. If VOIP can provide a valid analog interface, then it
could work with WFS. Analog filters for DSL certainly do.
Fact remains that WFS was not designed for and does not support AIO devices
or digital interfaces.
--
Russ Valentine
[MVP-Outlook]
"Done with Microsoft Because of This"
Russ,

I'll be quite frank with you. You have no idea what you are talking
about.
If you have VOIP, you can fax with the Windows Fax program. I used to do
it
all the time, and it worked great.

It doesn't matter if it data is carried analog or digital, it has to do
with
fax interpretation of the "data packets" that are being sent.

~ K

Russ Valentine said:
Microsoft took nothing away from you. The only thing Microsoft did was
remove its analog fax modem software from the less expensive versions of
Vista. That's not even what you're using. Accordingly, your post has
nothing
at all to do with Vista or Microsoft. It has only to do with your third
party AIO products.
So stand tall. Read the manuals. Ask the manufacturers for support if you
don't understand them. Your issue is 100% end user error.
--
Russ Valentine
[MVP-Outlook]
Donald said:
For months I have been dogging my PC Manufacturer and the makers of the
three
all-in-one (printer/scan/fax/copy) units I've gone through for their
lack
of
interest in my inability to scan to a fax, e-mail or just a plain file
document or picture. I see why so many of my friends (son & sister
included)
have gone Mac. I'm not sure I can continue to stand tall and support
you
much longer after taking away a function so basic to every computer
user.

Donald



:

I'm thoroughly DISGUSTED with MicroSoft for removing this feature from
the
program. I used this feature frequently. If I had known this prior
to
recently purchasing this system and upgrade--I probably would not
have.

Microsoft, you've gotten so big that you seem to feel it's okay to
'dog-out'
your loyal customers without any negative ramifications to you. NOT
COOL!!!!

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and
then
click "I Agree" in the message pane.

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?mid=c9267311-41d0-4d2f-a9fb-7cbbd1df54c8&dg=microsoft.public.windows.vista.print_fax_scan
 
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Y

YakWA3

I was surprised by the lack of the fax function in Vista Premium (64 bit). I
purchased a modem that had a 64 bit driver but no faxing software. If you go
to tucows.com there is shareware for about $40 that will add this to Vista.
I have not yet purchased any of these because I wanted to do more research.
There were two programs listed that had compatibilty with the VISTA operating
system. Be sure to read the comments, etc before purchasing anything because
I noticed some programs that people had purchased that did not work esp. if
XP-Pro-64 bit was what they thought would make it compatible and it was not.
 
A

alcar10

Yeah, I didn't know that Microsoft removed the Fax and Scan feature from
Windows Vista. I am very disappointed.
 
T

Tom Lake

alcar10@hotmail.copm said:
Yeah, I didn't know that Microsoft removed the Fax and Scan feature from
Windows Vista. I am very disappointed.
It’s still in the Business and Ultimate versions. It wasn't included in
Home versions.

Tom Lake
 
K

Ken Blake, MVP

Yeah, I didn't know that Microsoft removed the Fax and Scan feature from
Windows Vista.

They didn't. It was only removed from some editions. It's there in
Business and Ultimate.

I am very disappointed.

Three points:

1. The difference between editions consists of a difference in what
features they contain and what the prices are. Microsoft elected to
remove certain features from some editions because it could therefore
sell them at a lower price. That feature vs. price situation may not
be better for you, but it saves money for most users of Vista Home
Premium, who wouldn't use the feature anyway.

2. When you choose an edition of Windows Vista (or any other version
of Windows), it's *your* job to do the appropriate research and make
your choice based on the differences between the editions and what
features you need or want. Would you buy a particular model of a car
without doing the research to find out how it differed from other
similar models?

3. Despite what I say above, I agree that Microsoft could have done a
better job of making this particular omission clearer. You are not the
first one to have been surprised by this--not by a long shot.
 
U

User

Of course those of us who buy PCs with it already loaded doesn't have that
opportunity or choice, so AH jerks don't contribute to the solution - just
mindlessly sound off.
 
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K

Ken Kuhlman

I agree. When I bought my PC, Windows Vista Home Premium was installed.
There was no option of going bigger and I assumed it was an upgrade from XP
(and all the others). Then I tried to use the fax. What a joke. I have a
Lexmark X5250 all-in-one with fax software. It crashes. Won't fax. Sucks!
I download ed "V3 Call Center" for free and I managed to make it send faxes
with home premium! Not the total answer but is does work! I think Microsoft
doesn't make enough money so they fix it so if you want what you had it'll
cost ya!

Steve Smegner said:
I am wide awake and know of what I speak.
http://www.microsoft.com/windows/windows-vista/features/fax-scan.aspx is
pretty clear. I stated I had a fax server and could not use it in Vista Home
edition. It had nothing to do with fax modems analog or otherwise. Whenever I
try to access the remote fax server (fax print function) from Vista Home I am
directed to the Windows Fax and Scan function which is not available in Vista
Home. Microsoft has decided that the average home user would not need the
capability to scan or fax. Since Enterprise SKU is not available to consumers
only the Ultimate Edition is available for the home user to fax and scan. And
that requires paying much more than the average price for Vista Home.


Russ Valentine said:
Wake up. AIO support has never had anything to do with the Windows Fax
module. Everyone knows full well which Vista versions include fax support
for standalone fax modems. No need to restate the obvious.
--
Russ Valentine
[MVP-Outlook]
Steve Smegner said:
No Russ you have it wrong. "Windows Fax and Scan" functionality is ONLY
included in the Enterprise and Ultimate Editions. I worked for MSFt for
nearly 10 years. They are monitizing functionality. The functionality is
on
the disc but unavailable unless you key in a PID that matches an
Enterprise
or Ultimate SKU. I have a fax server that works just fine on my XP and
Vista
Ultimate machine. On the laptop I am typing on now I have Vista Home
Premium.
When I try and use the fax server I get a prompt that fax client software
is
not installed and do I want to install it. If I click Yes it pops up and
tells me some DLL is missing. The option to install the functionality is
not
available in this SKU. I have to install the Ultimate Edition on this
machine
before that functionality becomes available. I went through this on my
other
Vista machines that originally had Home Premium installed. Same error.
Same
issue. When I entered an Ultimate PID the suddenly the machine would find
the
missing DLL and install the functionality.

This has nothing to do with 3rd party vendor fax products or software.


:

Microsoft took nothing away from you. The only thing Microsoft did was
remove its analog fax modem software from the less expensive versions of
Vista. That's not even what you're using. Accordingly, your post has
nothing
at all to do with Vista or Microsoft. It has only to do with your third
party AIO products.
So stand tall. Read the manuals. Ask the manufacturers for support if you
don't understand them. Your issue is 100% end user error.
--
Russ Valentine
[MVP-Outlook]
For months I have been dogging my PC Manufacturer and the makers of the
three
all-in-one (printer/scan/fax/copy) units I've gone through for their
lack
of
interest in my inability to scan to a fax, e-mail or just a plain file
document or picture. I see why so many of my friends (son & sister
included)
have gone Mac. I'm not sure I can continue to stand tall and support
you
much longer after taking away a function so basic to every computer
user.

Donald



:

I'm thoroughly DISGUSTED with MicroSoft for removing this feature from
the
program. I used this feature frequently. If I had known this prior
to
recently purchasing this system and upgrade--I probably would not
have.

Microsoft, you've gotten so big that you seem to feel it's okay to
'dog-out'
your loyal customers without any negative ramifications to you. NOT
COOL!!!!

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and
then
click "I Agree" in the message pane.

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?mid=c9267311-41d0-4d2f-a9fb-7cbbd1df54c8&dg=microsoft.public.windows.vista.print_fax_scan
 
B

Ben

T have been using Micrsoft products since 198, I am fes up of the hassele I
hope Google will como out soon witha s Dos so I acan swich and never spend my
time and money with Microsft
 
C

Chuck

One can only speculate as to why Microsoft elected to not include it.
From my view point,it's a "so what", since my all in ones have supplied
basic fax capability anyway.

Support and reliability for MS windows fax has been quite problematic
for some time.
 
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