fax mail transport does not work

G

Guest

hi
I have a client vista business with outlook 2007. the server is sbs 2003 se
sp2. When, on the client outlook 2007, I try to add the fax mail transport I
receive the following error
message "The account you added is not fully configured. It might not work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
G

Guest

hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

Russ Valentine said:
Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I have a client vista business with outlook 2007. the server is sbs 2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail transport
I
receive the following error
message "The account you added is not fully configured. It might not work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
C

Cal Bear '66

WFS = Windows Fax and Scan


I Bleed Blue and Gold
GO BEARS!


sildar said:
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

Russ Valentine said:
Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I have a client vista business with outlook 2007. the server is sbs 2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail transport
I
receive the following error
message "The account you added is not fully configured. It might not work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
G

Guest

yes I configured it and I have an account "\\SERVER"
Bye
silvio

Russ Valentine said:
Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I have a client vista business with outlook 2007. the server is sbs 2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail transport
I
receive the following error
message "The account you added is not fully configured. It might not work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
R

Russ Valentine [MVP-Outlook]

Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

Russ Valentine said:
Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I have a client vista business with outlook 2007. the server is sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail
transport
I
receive the following error
message "The account you added is not fully configured. It might not
work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
G

Guest

yes I configured it and I have an account "\\SERVER"
but still gives me the error
bye
silvio


Russ Valentine said:
Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

Russ Valentine said:
Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
hi
I have a client vista business with outlook 2007. the server is sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail
transport
I
receive the following error
message "The account you added is not fully configured. It might not
work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
R

Russ Valentine [MVP-Outlook]

Can you connect to regular file shares on that SBS2k3 Server from the Vista
Business Client?
--
Russ Valentine
[MVP-Outlook]
sildar said:
yes I configured it and I have an account "\\SERVER"
but still gives me the error
bye
silvio


Russ Valentine said:
Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

:

Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
hi
I have a client vista business with outlook 2007. the server is sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail
transport
I
receive the following error
message "The account you added is not fully configured. It might not
work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
G

Guest

hi
I got the solution to my problem running

Russ Valentine said:
Can you connect to regular file shares on that SBS2k3 Server from the Vista
Business Client?
thank you very much the same
silvio
sildar said:
yes I configured it and I have an account "\\SERVER"
but still gives me the error
bye
silvio


Russ Valentine said:
Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

:

Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
hi
I have a client vista business with outlook 2007. the server is sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail
transport
I
receive the following error
message "The account you added is not fully configured. It might not
work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
R

Russ Valentine [MVP-Outlook]

Care to post it so others with the same problem will know what it is? WFS
has had a difficult time working with SBS. It would be nice to know what
helps.
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I got the solution to my problem running

Russ Valentine said:
Can you connect to regular file shares on that SBS2k3 Server from the
Vista
Business Client?
thank you very much the same
silvio
sildar said:
yes I configured it and I have an account "\\SERVER"
but still gives me the error
bye
silvio


:

Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

:

Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
hi
I have a client vista business with outlook 2007. the server is
sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail
transport
I
receive the following error
message "The account you added is not fully configured. It might
not
work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
G

Guest

I used the first method
described below
YOu can find my post in microsoft.public.windows.server.sbs

bye


:
| > |
| > | > Hello Customer,
| > | >
| > | > Thank you for posting here.
| > | >
| > | > According to your description, I understand that you get error when
you
| > add
| > | > fax mail transport account for outlook 2007 on Vista. If I have
| > | > misunderstood the problem, please don't hesitate to let me know.
| > | >
| > | > Based on my research, this problem occurs because Users do not have
| > full
| > | > Administrative Rights to the following file
| > | > %Program Files%\Common Files\System\MSMAPI\1033\mapisvc.inf
| > | >
| > | > I suggest we try the following steps to resolve this issue:
| > | >
| > | > Method 1: Start Outlook using Elevated Administrator Permission
| > | >
| > | > 1. Please locate Outlook.exe file. By default, it under C:\Program
| > | > Files\Microsoft Office\Office12\
| > | >
| > | > 2. Right-Click it, and select "Run As Administrator"
| > | >
| > | > Method 2:
| > | >
| > | > Run the following command from a command line prompt:
| > | >
| > | > runas /user:larrymei2007.net\administrator "c:\program
files\microsoft
| > | > office\office12\outlook.exe"
| > | >
| > | > If we cannot resolve the issue after we perform the above steps,
please
| > | > help me collect some information for further investigation:
| > | >
| > | > 1. Does this issue happen on all Vista client with Outlook 2007?
| > | >
| > | > 2. Does this issue happen on XP clients?
| > | >
| > | > 3. Please capture screenshots on the error messages and send the
| > pictures
| > | > to me at (e-mail address removed)
| > | >
| > | > I hope these steps will give you some help.
| > | >
| > | > Thanks and have a nice day!
| > | >
| > | > Best regards,
| > | >
| > | > Terence Liu(MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | >

Russ Valentine said:
Care to post it so others with the same problem will know what it is? WFS
has had a difficult time working with SBS. It would be nice to know what
helps.
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I got the solution to my problem running

Russ Valentine said:
Can you connect to regular file shares on that SBS2k3 Server from the
Vista
Business Client?
thank you very much the same
silvio
yes I configured it and I have an account "\\SERVER"
but still gives me the error
bye
silvio


:

Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

:

Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
hi
I have a client vista business with outlook 2007. the server is
sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail
transport
I
receive the following error
message "The account you added is not fully configured. It might
not
work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
R

Russ Valentine [MVP-Outlook]

I see. So you never had any problem getting Windows Fax and Scan to connect
to the fax server on SBS? That's the problem a lot are having.
--
Russ Valentine
[MVP-Outlook]
sildar said:
I used the first method
described below
YOu can find my post in microsoft.public.windows.server.sbs

bye


:
| > |
| > | > Hello Customer,
| > | >
| > | > Thank you for posting here.
| > | >
| > | > According to your description, I understand that you get error
when
you
| > add
| > | > fax mail transport account for outlook 2007 on Vista. If I have
| > | > misunderstood the problem, please don't hesitate to let me know.
| > | >
| > | > Based on my research, this problem occurs because Users do not
have
| > full
| > | > Administrative Rights to the following file
| > | > %Program Files%\Common Files\System\MSMAPI\1033\mapisvc.inf
| > | >
| > | > I suggest we try the following steps to resolve this issue:
| > | >
| > | > Method 1: Start Outlook using Elevated Administrator Permission
| > | >
| > | > 1. Please locate Outlook.exe file. By default, it under C:\Program
| > | > Files\Microsoft Office\Office12\
| > | >
| > | > 2. Right-Click it, and select "Run As Administrator"
| > | >
| > | > Method 2:
| > | >
| > | > Run the following command from a command line prompt:
| > | >
| > | > runas /user:larrymei2007.net\administrator "c:\program
files\microsoft
| > | > office\office12\outlook.exe"
| > | >
| > | > If we cannot resolve the issue after we perform the above steps,
please
| > | > help me collect some information for further investigation:
| > | >
| > | > 1. Does this issue happen on all Vista client with Outlook 2007?
| > | >
| > | > 2. Does this issue happen on XP clients?
| > | >
| > | > 3. Please capture screenshots on the error messages and send the
| > pictures
| > | > to me at (e-mail address removed)
| > | >
| > | > I hope these steps will give you some help.
| > | >
| > | > Thanks and have a nice day!
| > | >
| > | > Best regards,
| > | >
| > | > Terence Liu(MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | >

Russ Valentine said:
Care to post it so others with the same problem will know what it is? WFS
has had a difficult time working with SBS. It would be nice to know what
helps.
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I got the solution to my problem running

:

Can you connect to regular file shares on that SBS2k3 Server from the
Vista
Business Client?
--
Russ Valentine
[MVP-Outlook]outlook as administrator
thank you very much the same
silvio
yes I configured it and I have an account "\\SERVER"
but still gives me the error
bye
silvio


:

Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

:

Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
hi
I have a client vista business with outlook 2007. the server
is
sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax
mail
transport
I
receive the following error
message "The account you added is not fully configured. It
might
not
work
properly
until re-configured correctly". Then the only option is
"cancel".
can anyone help me?
Thank you very much
silvio
 

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