Fax Installs, deletes

[CapWx]

Greetings

I've tried to install the fax applet in Win XP, SP3, using the Add Optional
Components in the Control Panel. A dialog box pops up, indicating it is
installing the Fax Service, then goes back to control panel. Looking at the
"Printers and Fax" section indicates there is no fax installed; reviewing the
System Logs show that the Fax applet installs, then immediately deletes
itself. Anyone see anything like this? I am logged on as Admin.

Running XP Pro, Serive Pack 3, all the latest fixings, 2.6ghz AMD 64, 2mb
ram.

TIA.
CapWx

 

[Shenan Stanley]

I've tried to install the fax applet in Win XP, SP3, using the Add
Optional Components in the Control Panel. A dialog box pops up,
indicating it is installing the Fax Service, then goes back to
control panel. Looking at the "Printers and Fax" section indicates
there is no fax installed; reviewing the System Logs show that the
Fax applet installs, then immediately deletes itself. Anyone see
anything like this? I am logged on as Admin.

Running XP Pro, Serive Pack 3, all the latest fixings, 2.6ghz AMD
64, 2mb ram.

So you do something like this:
1.. Choose Control Panel from the Start menu.
2.. Choose Add or Remove Programs.
3.. Click Add/Remove Windows Components to start the Windows Components
Wizard.
4.. In the Components list, click to select the Fax Services check box,
and then click Next.
Windows begins to install the Fax program. If requested, insert your
Microsoft Windows XP CD and click OK. (And in this case - a Windows XP CD
with SP3 integrated into it.)
5.. Click Finish when installation is through.
6.. Click OK to close any open windows.
And you have a fax modem installed in your system with the latest drivers
from the manufacturer...?

 

[CapWx]

Shenan

Yes, and I apologize for not being as detailed as you were; but obviously
you understood. The steps you outlined are exactly what I did. I received no
error messages, simply no fax applet installed. For all intents, on the
surface, the system indicated the applet loaded.

Yes, I have a Lucent WinModem installed and it's functioning properly. I
have dialed out on it; it passed the query tests and Device Manager reports
no problems. I have installed the fax applet before on other boxes, I have
never seen this particular behavior. If you are interested, I could post the
sys log messages.

Thanks for the reply.

CapWx

 

[CapWx]

Shenan

Here are the entries in event viewer, System Log, in order.

Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 20
Date: 11/26/2008
Time: 6:50:27 PM
User: NT AUTHORITY\SYSTEM
Computer: MONSTERPC
Description:
Printer Driver Microsoft Shared Fax Driver for Windows NT x86 Version-3 was
added or updated. Files:- FXSDRV.DLL, FXSUI.DLL, FXSUI.DLL, FXSWZRD.DLL,
FXSTIFF.DLL, FXSRES.DLL, FXSAPI.DLL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 8
Date: 11/26/2008
Time: 6:50:29 PM
User: MONSTERPC\Dad
Computer: MONSTERPC
Description:
Printer Fax was purged.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 4
Date: 11/26/2008
Time: 6:50:29 PM
User: MONSTERPC\Dad
Computer: MONSTERPC
Description:
Printer Fax is pending deletion.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 3
Date: 11/26/2008
Time: 6:50:32 PM
User: MONSTERPC\Dad
Computer: MONSTERPC
Description:
Printer Fax was deleted.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Very odd. Just that quickly, it removes the fax applet.

CapWx

 

[Molon Labe]

Did you ever find a solution to this?