fax going to wrong recipient

[constructor]

Hi there,

I know there where some threads last year dealing with this, but I can't
find them anymore.

I'm running a little fax programm that uses MS fax service on a win2000 prof
machine. The programm is written in C# using FAXCOMLib library to access fax
services. Everything works fine as long as there is only one job in the
faxqueue. As soon as there are say 10 jobs ore more, sometimes (randomly) a
fax is send to a wrong recipient. As far as I can see this happens when an
outbound call is interrupted somehow. It looks like the following fax(es) in
the queue are/is transmitted to the address that was preveously interrupted.

Does anyone know the reason for this behavior (and a solution) ?

Thanks a lot in advance

 

[Alex Feinman [MVP]]

That's hardly possible. Do you have fax logs to substantiate this?

 

[constructor]

Re:fax going to wrong recepient

Sure, but they simply show that the transmission completed successfully (MS Fax EventID Nr. 8204). A look at the stored tiff shows the correct fax content.

In the meantime I found another two threads in this newsgroup dealing with this problem:

22.07.2004 : FAXes going to wrong recepient
05.08.2004: Fax Service Manager - Windows 2003

They exactly describe the problems we are now having with the MS FaxService:

“The Fax header has the correct phone number on it. We found out there was a
problem once the incorrect recipient sends us the fax back!”

Unfortunately the threads end without showing a solution.

Any idea?

 

[Phantom F. Harlock]

nice attitude.

That's hardly possible. Do you have fax logs to substantiate this?

 

[Alex Feinman [MVP]]

It has nothing to do with attitude. 90% of problems reported turn out to be
user errors of one sort or another. Since a lot of people use the fax engine
to send faxes without experiencing this kind of problem and this was the
very first report of this kind I know of, it is only normal to be
suspicious.