Fax console

[Guest]

All of a sudden I can't see what faxes come in or go out from my fax console. It tells me I have 27 items but doesn't show them to me. I can go to the fax acrchive and they are there. How can I see the new ones in my fax console. I tried relaoding the MS fax program without help.

 

[Russ Valentine [MVP-Outlook]]

There are many causes for this problem. Most often, this problem arises
because some other imaging application that you installed has set itself as
the default viewer for TIF files. To view faxes from the Fax Console, the
Windows Imaging and Fax viewer must be your default viewer for TIF files.
You can easily restore that setting in Windows Explorer > Folder Options.
File Types. For most users the command line should read:

"rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1"

Another common cause of this problem is firewall software Trojan horse
rules. The most common is one that ships with Norton Internet Security.
Details on that on are available here:
http://service1.symantec.com/SUPPOR...713afacbd4135e0a88256c77007e526f?OpenDocument

--
Russ Valentine
[MVP-Outlook]

All of a sudden I can't see what faxes come in or go out from my fax

console. It tells me I have 27 items but doesn't show them to me. I can go
to the fax acrchive and they are there. How can I see the new ones in my
fax console. I tried relaoding the MS fax program without help.