L
LuisFelix
Hello,
hp driver for xp os (sj652it.exe) doesn't install the scanner in the
control panel\Scanners and Cameras.
But the scanner's buttons work right (after a lot of reinstall in safe
mode as the hp doc's is reporting).
In others words, I can scan paper using the scanner and then send it
to others app's, but I cant use app's to start the scanner, then I
cant use the fax or other apps like paint shop pro,
In few word:
scanner -> app's : works right
app's -> scanner : doesn't work
In more words:
even though XP's Device Manager clearly shows my
scanner listed under Imaging Devices, when I look at
Scanners and Cameras on the Control Panel, nothing is
listed there.
When I attempt to Add Hardware to the Scanners and
Cameras, the only listings I get under Hewlett Packard are
four different camera models. Using the HP installation CD
is fruitless, because I get the same old tired MS message
that the CD doesn't contain the necessary information to
install anything, much less the scanner.
If I use the Scanners and Camera Wizard on the
Start menu, I get a message that there is no scanner
connected to the computer.
Thanks in advance,
Luis
hp driver for xp os (sj652it.exe) doesn't install the scanner in the
control panel\Scanners and Cameras.
But the scanner's buttons work right (after a lot of reinstall in safe
mode as the hp doc's is reporting).
In others words, I can scan paper using the scanner and then send it
to others app's, but I cant use app's to start the scanner, then I
cant use the fax or other apps like paint shop pro,
In few word:
scanner -> app's : works right
app's -> scanner : doesn't work
In more words:
even though XP's Device Manager clearly shows my
scanner listed under Imaging Devices, when I look at
Scanners and Cameras on the Control Panel, nothing is
listed there.
When I attempt to Add Hardware to the Scanners and
Cameras, the only listings I get under Hewlett Packard are
four different camera models. Using the HP installation CD
is fruitless, because I get the same old tired MS message
that the CD doesn't contain the necessary information to
install anything, much less the scanner.
If I use the Scanners and Camera Wizard on the
Start menu, I get a message that there is no scanner
connected to the computer.
Thanks in advance,
Luis