G
GeneHo12
This morning when I went on the Internet and clicked on Favorites on the
menu bar, all the links had disappeared. The only menu items were "Add to
Favorites..." and "Manage Favorites..." Even clicking on those menu items
allows no action to be taken.
The Favorites on the hard disk under "Documents and Settings" still lists
all the links. I tried to perform an uninstall of Microsoft AntiSpyware Beta
thinking this may have had something to do with the problem. But the install
wouldn't complete, giving this error message: "Couldn't find
'%USERPROFILES%\Favorites\' -- this recalled to mind that one of the
security programs (M/S AntiSpyware Beta, Norton NSW or NIS) asked something
about this file, and I think I might have answered "No" without really
understanding what it was asking. The way it stands now I can't even
reconstruct the Favorites -- it's just a dead menu item.
I can't find the "%USERPROFILES....." on the hard disk, but guess this has
something if not all to do with the problem. None of my System Restore
points gave any joy on this. I'm hoping one of the MVPs (or other experts)
can give me some helpful advice on this. It wouldn't be the first time
you've bailed me out of a problem!
Many thanks in advance for the time and wisdom you may be able to impart.
menu bar, all the links had disappeared. The only menu items were "Add to
Favorites..." and "Manage Favorites..." Even clicking on those menu items
allows no action to be taken.
The Favorites on the hard disk under "Documents and Settings" still lists
all the links. I tried to perform an uninstall of Microsoft AntiSpyware Beta
thinking this may have had something to do with the problem. But the install
wouldn't complete, giving this error message: "Couldn't find
'%USERPROFILES%\Favorites\' -- this recalled to mind that one of the
security programs (M/S AntiSpyware Beta, Norton NSW or NIS) asked something
about this file, and I think I might have answered "No" without really
understanding what it was asking. The way it stands now I can't even
reconstruct the Favorites -- it's just a dead menu item.
I can't find the "%USERPROFILES....." on the hard disk, but guess this has
something if not all to do with the problem. None of my System Restore
points gave any joy on this. I'm hoping one of the MVPs (or other experts)
can give me some helpful advice on this. It wouldn't be the first time
you've bailed me out of a problem!
Many thanks in advance for the time and wisdom you may be able to impart.