Debbie,
No reinstall necessary.
From Control Panel> Internet Options> Advanced> uncheck "Enable third party
browser extensions." That should allow IE to work.
You might also be able to browse and download programs from the address bar
of Windows Explorer.
Download and run Run CWShredder from
http://www.spywareinfo.com/~merijn/downloads.html
Then download, install, *update* and run both of these programs:
Ad-aware from
http://www.lavasoft.de/software/adaware/
Spybot from
http://security.kolla.de/ (Remove items listed in red-others are
optional.)
Both programs should be updated after installation- before use.
If these programs don't remove the malware, HijackThis should be used to
post a log to the appropriate forum at one of these sites.
http://forum.mvps.org/ Low traffic- excellent help
http://tomcoyote.com/forums/
http://www.lavasoftsupport.com/
http://www.spywareinfo.com/forums/
http://boards.cexx.org/
http://www.wilderssecurity.com/index.php
HijackThis instructions and download:
http://www.tomcoyote.org/hjt/
Security tips and other information at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
You should re-enable browser extensions after the cleanup.
Post back if you need additional help.
Don
--
MVP IE/OE
Please reply to the newsgroup so that others may participate.
"Debbie" wrote in message
My homepage keeps reverting to
www.smart-finder.biz/1510/ and also will
show the address
www.nkvd.us/1510/ I have adaware which will catch it some
of the time to preserve my homepage as what I change it to, but I am still
unable to type any address in IE. It just goes back to the smart-finder
page. I did click the bottom where it asks if you are having problems. but
the directions to uninstall were too technical for me and I did not know if
that would screw it up more. There is an uninstall button, but again I do
not trust them. I called Dell and they said that if spybot or spyhunter or
adaware did not solve the problem (which it has not), then I would have to
reinstall Windows. I have saved everything else on CD, except favorites
list and still need to back-up my checkbook. This has been so FRUSTRATING!
My nephew used my computer to go to gaming sites and that is when it
happened.