Faut bucket and IE crash

[Guest]

We are running into this problem on some of the client PCs when following
error message is logged in Application log: "Faulting application
iexplore.exe, version 6.0.2900.2180, faulting module comctl32.ocx, version
6.0.81.5, fault address 0x0004bbbb." This entry is sometimes accompanied by
the error: "Fault bucket 141372257. For more information, see Help and
Support Center at http://go.microsoft.com/fwlink/events.asp."

Is there anyway to get more information about the Fault bucket 141372257 ?

 

[Robert Aldwinckle]

We are running into this problem on some of the client PCs when following
error message is logged in Application log: "Faulting application
iexplore.exe, version 6.0.2900.2180, faulting module comctl32.ocx, version
6.0.81.5, fault address 0x0004bbbb." This entry is sometimes accompanied by
the error: "Fault bucket 141372257. For more information, see Help and
Support Center at http://go.microsoft.com/fwlink/events.asp."

Is there anyway to get more information about the Fault bucket 141372257 ?

Sort of. There may be an equivalent dump captured in drwtsn32.log.
Then you could look at the Stack Back Trace of the crashing task
(e.g. to see what the callers of the crashing module were.)
To identify the crashing task and find its Stack Back Trace
do a find up from the bottom of the log for FAULT ->
(assuming an English version of Windows)
and then scroll ahead to the Stack Back Trace.
Of course this procedure assumes that the last dump
is the one you are interested in analysing.


HTH

Robert Aldwinckle
----

 

[PA Bear]

What did http://go.microsoft.com/fwlink/events.asp suggest? (Clicking on it
won't work now.)

 

[Guest]

Here is the message:
"
Details
Product: Windows Operating System
Event ID: 1001
Source: Application Hang
Version: 5.2
Symbolic Name: DW_BUCKET_LOG
Message: Fault bucket %1.

Explanation
The indicated program stopped responding. The message contains details on
which program and module stopped responding. A matching event with Event ID
1001 might also appear in the event log. This matching event displays
information about the specific error that occurred.


User Action
No user action is required. "


Thanks!

There is no "matching event with ID 1001.." in the event log,

 

[Guest]

Here is the message:
"
Details
Product: Windows Operating System
Event ID: 1001
Source: Application Hang
Version: 5.2
Symbolic Name: DW_BUCKET_LOG
Message: Fault bucket %1.

Explanation
The indicated program stopped responding. The message contains details on
which program and module stopped responding. A matching event with Event ID
1001 might also appear in the event log. This matching event displays
information about the specific error that occurred.


User Action
No user action is required. "


Thanks!

There is no "matching event with ID 1001.." in the event log,

Hi Dave,
Have a look on this link and see if it apply to your situation:
http://support.microsoft.com/?id=828664

Hope this helps
Regards
nass

 

[Guest]

Thank you nass, I'll take a look.

Hi Dave,
Have a look on this link and see if it apply to your situation:
http://support.microsoft.com/?id=828664

Hope this helps
Regards
nass