Fast downloads, slow browsing

[Guest]

Have tested my DSL speed. It is fine. I can download files like lightning,
but I cannot browse. Have tried IE6,7, Firefox, Avant, Opera, nothing makes
any difference. Will try to load a web page and my browser will sit idle for
15-60 seconds, then begin to load the page. Have tried
uninstalling/reinstalling browsers, have emptied temp files, deleted cookies,
checked for viruses, spyware, etc. Have found nothing to tell me why I can't
browse. Any ideas of things left to check?

 

[John Wunderlich]

Have tested my DSL speed. It is fine. I can download files like
lightning, but I cannot browse. Have tried IE6,7, Firefox, Avant,
Opera, nothing makes any difference. Will try to load a web page
and my browser will sit idle for 15-60 seconds, then begin to load
the page. Have tried uninstalling/reinstalling browsers, have
emptied temp files, deleted cookies, checked for viruses, spyware,
etc. Have found nothing to tell me why I can't browse. Any ideas
of things left to check?

How about something to uncheck?
Try this...

Control Panel -> Internet Options -> "Connections" Tab -> Lan Settings

You probably have "Automatically detect Settings" checked... it takes a
while to detect the settings. I recommend Unchecking this box. For
most connections, nothing needs to be checked on this page.

HTH,
John

 

[Guest]

"Automatically detect settings" is and has been unchecked.

 

[Guest]

Anymore suggestions to offer?

"Automatically detect settings" is and has been unchecked.

 

[Chuck]

Anymore suggestions to offer?

Sounds like a DNS problem, from here. Do you have any other computers using
this Internet service, or just this one?
<http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html>
http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html

Try referencing a new website (one that you haven't browsed for a while) by IP
address, instead of name, and see how quickly it comes up. Use the tools cited
in my article to find out the IP address.

 

[Guest]

There is another computer added to this network, but the speed of this
computer has not been effected by its addition, if that helps.

 

[Guest]

The speed difference between entering the URL and the IP address was
significant. I cleared the DNS cache as suggested in your article and
everything does seem to indicate I have a DNS problem. I've browsed and
browsed your articles, but I'm unclear on what to do next.

By the way, I appreciate your literary style. It's almost as though you are
trying to talk to a real person, which is not at all common among technical
bloggers.

 

[Chuck]

:

The speed difference between entering the URL and the IP address was
significant. I cleared the DNS cache as suggested in your article and
everything does seem to indicate I have a DNS problem. I've browsed and
browsed your articles, but I'm unclear on what to do next.

By the way, I appreciate your literary style. It's almost as though you are
trying to talk to a real person, which is not at all common among technical
bloggers.

Thanks for the feedback there. I wish you were typical of users of this forum.

So, what's the problem here? When did you first notice the problem? How long
have you had this Internet service? Does the other computer not have this
problem?

Let's start by looking at your DNS service. Run "ipconfig /all" and get the
addresses of the DNS servers for this computer, and the other if possible.
<http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html>
http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html

I just wonder if you have a DNS server balance problem.
<http://nitecruzr.blogspot.com/2006/03/dns-server-settings-on-your-computer.html>
http://nitecruzr.blogspot.com/2006/03/dns-server-settings-on-your-computer.html

 

[Guest]

I don't know what of this information is pertinent, but I'll through it all
at you and let you sift through it.

I switched from dialup to Bellsouth DSL about 2 months ago. From the start,
I noticed that the new service was loading web pages more slowly than it was
doing on dialup. I had my computer side-by-side with the Bellsouth (the new
AT&T--like we needed that one) technician's computer when he hooked it up.
His computer was loading pages much more quickly than was mine. I asked him
about it, and he indicated that it was my problem, not his.

At that time, I was using a MS wireless broadband router that was 3 or 4
years old. In search of more speed, I purchased a Linksys wireless router.
I ended up having to call Linksys to set it up because they told me that the
IP assigned by their router was the same IP used by Bellsouth
(192.168.1.254). They had me reassign my local IP to 10.10.1.1.

The other computer was not added to this network until recently. It is
connecting wirelessly through a Linksys USB antenna which came with the newly
purchased router. This computer has low-speed USB ports (limiting it to 11
kbs), but still loads pages more quickly than does this one.

I ran ipconfig /all on this computer. It is showing the DNS servers as
192.168.1.254 under "Ethernet adapter Wireless Network Connection 4" (which
is the connection I use), and "fec0:0:0:ffff::1%1; fec0:0:0:ffff::2%1; and
fec0:0:0:ffff::3%1 under "Tunnel adapter Teredo Tunneling Pseudo-Interface."

I will reply later this afternoon with the DNS Servers from the other
computer. It is next door in my office, and I've got to go teach a class
right now.

Back at you soon.

kmo

 

[Chuck]

I don't know what of this information is pertinent, but I'll through it all
at you and let you sift through it.

I switched from dialup to Bellsouth DSL about 2 months ago. From the start,
I noticed that the new service was loading web pages more slowly than it was
doing on dialup. I had my computer side-by-side with the Bellsouth (the new
AT&T--like we needed that one) technician's computer when he hooked it up.
His computer was loading pages much more quickly than was mine. I asked him
about it, and he indicated that it was my problem, not his.

At that time, I was using a MS wireless broadband router that was 3 or 4
years old. In search of more speed, I purchased a Linksys wireless router.
I ended up having to call Linksys to set it up because they told me that the
IP assigned by their router was the same IP used by Bellsouth
(192.168.1.254). They had me reassign my local IP to 10.10.1.1.

The other computer was not added to this network until recently. It is
connecting wirelessly through a Linksys USB antenna which came with the newly
purchased router. This computer has low-speed USB ports (limiting it to 11
kbs), but still loads pages more quickly than does this one.

I ran ipconfig /all on this computer. It is showing the DNS servers as
192.168.1.254 under "Ethernet adapter Wireless Network Connection 4" (which
is the connection I use), and "fec0:0:0:ffff::1%1; fec0:0:0:ffff::2%1; and
fec0:0:0:ffff::3%1 under "Tunnel adapter Teredo Tunneling Pseudo-Interface."

I will reply later this afternoon with the DNS Servers from the other
computer. It is next door in my office, and I've got to go teach a class
right now.

Back at you soon.

kmo

OK, your computer has IPV6 aka Teredo Tunneling, to start. With XP, IPV6 is
unnecessary (unless you have a client need for it).
<http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html#IPV6>
http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html#IPV6

Seeing the complete "ipconfig /all" logs from both computers MIGHT prove more
useful.
<http://nitecruzr.blogspot.com/2005/06/background-information-useful-in.html>
http://nitecruzr.blogspot.com/2005/06/background-information-useful-in.html

 

[Guest]

This is the ipconfig /all from the computer that is giving me trouble:


Windows IP Configuration



Host Name . . . . . . . . . . . . : Keiths

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Wireless Network Connection 4:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Atheros AR5005G Wireless Network
Adapter

Physical Address. . . . . . . . . : 00-11-F5-A7-81-64

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.10.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.10.1.1

DHCP Server . . . . . . . . . . . : 10.10.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : Thursday, May 10, 2007 3:47:55 PM

Lease Expires . . . . . . . . . . : Friday, May 11, 2007 3:47:55 PM



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast
Ethernet NIC #2

Physical Address. . . . . . . . . : 00-A0-D1-28-8F-40



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled



Tunnel adapter Automatic Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Automatic Tunneling
Pseudo-Interface

Physical Address. . . . . . . . . : 0A-0A-01-64

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::5efe:10.10.1.100%2

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Disabled

--------------------------------------------------------------------------------
This is the ipconfig /all from the other computer:


Windows IP Configuration



Host Name . . . . . . . . . . . . : dads

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection

Physical Address. . . . . . . . . : 00-E0-B8-40-DB-94



Ethernet adapter Wireless Network Connection 2:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Linksys Wireless-G USB Network
Adapter with SpeedBooster v2

Physical Address. . . . . . . . . : 00-18-F8-32-63-37



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled

 

[Guest]

Now that I sent it, I don't think it got all of the ipconfig /all from the
other computer. I will be resending it.

 

[Guest]

Chuck,

This is the ipconfig /all from the other computer. The connection to the
router was pretty weak.



Windows IP Configuration



Host Name . . . . . . . . . . . . : dads

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection

Physical Address. . . . . . . . . : 00-E0-B8-40-DB-94



Ethernet adapter Wireless Network Connection 2:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Linksys Wireless-G USB Network
Adapter with SpeedBooster v2

Physical Address. . . . . . . . . : 00-18-F8-32-63-37

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . . . . : 0.0.0.0

IP Address. . . . . . . . . . . . : fe80::218:f8ff:fe32:6337%9

Default Gateway . . . . . . . . . :

DHCP Server . . . . . . . . . . . : 255.255.255.255

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled

Thanks.

kmo

 

[Chuck]

Chuck,

This is the ipconfig /all from the other computer. The connection to the
router was pretty weak.



Windows IP Configuration



Host Name . . . . . . . . . . . . : dads

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection

Physical Address. . . . . . . . . : 00-E0-B8-40-DB-94



Ethernet adapter Wireless Network Connection 2:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Linksys Wireless-G USB Network
Adapter with SpeedBooster v2

Physical Address. . . . . . . . . : 00-18-F8-32-63-37

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . . . . : 0.0.0.0

IP Address. . . . . . . . . . . . : fe80::218:f8ff:fe32:6337%9

Default Gateway . . . . . . . . . :

DHCP Server . . . . . . . . . . . : 255.255.255.255

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled

We have quite a bit of work ahead of us. I need for you to first read my
IPConfig article.
<http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html>
http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html

That article shows you what a normal IPV4 configuration should look like. IPV4
is the Internet Protocol that has been used since IP was developed, 20 or so
years ago.

With Windows XP, Microsoft added IPV6, which is more complex and offers much
more addressing possibilities. Using IPV6, unfortunately, requires a network
running IPV6, and other computers doing so. So computers running IPV6 have to
run several flavours of IPV6 - Teredo Tunneling is the most common - so they can
work over an IPV4 network.
<http://www.microsoft.com/technet/community/columns/cableguy/cg0506.mspx>
http://www.microsoft.com/technet/community/columns/cableguy/cg0506.mspx
<http://www.microsoft.com/technet/prodtechnol/winxppro/evaluate/ipv6_teredo.mspx>
http://www.microsoft.com/technet/prodtechnol/winxppro/evaluate/ipv6_teredo.mspx

So the computer that works - "Dads" - appears to be only setup for IPV6 and
Teredo Tunneling. The problem computer - "Keiths" (yours?) - appears to be
setup for IPV4 and Teredo Tunneling.

Your IPV4 is whack too.

Your computer, and the subnet created by the router, appears to be on
10.10.1/24. Yet your DNS server is 192.168.1.254. Now, 192.168.1/24 is a
private subnet, so the only way that this should work would be if your WAN
connects into that subnet.

Yet you say that you were setup by a BellSouth tech, which implies that you have
BellSouth DSL? Who setup Dads?

Are these - Dads and Keiths - truly the only computers in your house (this is a
house, right?)??

 

[Guest]

OK. First, I uninstalled the IPV6. Booyah. Major difference immediately.
Major. It's almost like I have internet again.

Second. yes, I have Bellsouth internet. But the Bellsouth guy never touched
my computer. All he did was hook me up. They sent me the stuff through the
mail, but I couldn't stay connected. I called them and they sent a tech out.
He spent 2 hours running a new CAT6 dedicated data line, then found out my
problem was a defective modem. He tested the new modem using my computer and
we both noticed how slowly it was browsing. He then connected his computer
to it and declared it to be working fine. He was kind enough to tell me
there was something wrong with my computer, then got in his truck and left.
(I had the last laugh, though--he ran off and left his toolbelt.)

The computer named Dads--I just plugged the external USB antenna in and
started browsing. Nothing has been changed on it at all.

These are the only two computers in use on this network, unless someone has
hacked onto it. Possible, but unlikely where I live. There are 2 unsecured
networks in my neighborhood that I can pick up with irregularity, and most of
my neighbors are quite elderly. I did set up the security on the Linksys
router that I installed.

I'll be honest. I didn't understand the paragraph you wrote about my WAN
connecting to the subnet. Sorry. I'm more of a nuts-and-bolts kind of guy.
I can turn the wrenches OK, but I don't really have a clue what I'm doing.
As I said, I changed the IP to 10.10.1.1 at the direction of the Linksys tech
with whom I spoke.

I do know this, though. I have browsing speed after uninstalling the IPV6.

Thanks.

kmo

 

[Chuck]

OK. First, I uninstalled the IPV6. Booyah. Major difference immediately.
Major. It's almost like I have internet again.

Second. yes, I have Bellsouth internet. But the Bellsouth guy never touched
my computer. All he did was hook me up. They sent me the stuff through the
mail, but I couldn't stay connected. I called them and they sent a tech out.
He spent 2 hours running a new CAT6 dedicated data line, then found out my
problem was a defective modem. He tested the new modem using my computer and
we both noticed how slowly it was browsing. He then connected his computer
to it and declared it to be working fine. He was kind enough to tell me
there was something wrong with my computer, then got in his truck and left.
(I had the last laugh, though--he ran off and left his toolbelt.)

The computer named Dads--I just plugged the external USB antenna in and
started browsing. Nothing has been changed on it at all.

These are the only two computers in use on this network, unless someone has
hacked onto it. Possible, but unlikely where I live. There are 2 unsecured
networks in my neighborhood that I can pick up with irregularity, and most of
my neighbors are quite elderly. I did set up the security on the Linksys
router that I installed.

I'll be honest. I didn't understand the paragraph you wrote about my WAN
connecting to the subnet. Sorry. I'm more of a nuts-and-bolts kind of guy.
I can turn the wrenches OK, but I don't really have a clue what I'm doing.
As I said, I changed the IP to 10.10.1.1 at the direction of the Linksys tech
with whom I spoke.

I do know this, though. I have browsing speed after uninstalling the IPV6.

Thanks.

kmo

OK, removing IPV6 probably works because with IPV6 in the picture, your computer
was trying to contact an IPV6 name server, failing, then timing out, and only
then going to the IPV4 DNS server. So that's a good start.

Now, you really should resolve the DNS server issue. My guess is that your DSL
"modem" is a combined modem / router, and it's serving as your DNS server,
192.168.1.254. Then you have your WiFi router connected to that, as a second
router. This is called double NATting, and is a bad idea in the long run.

What make and model is the modem, and the router? Maybe that will give us an
idea if we should stop here, or if we can continue. Of course, it's your
network, but at least knowing what you have setup may be useful in the future.