failure to create D3D9 device

[George Hester]

I am not sure what I installed to get this in the context menu when selecting a bmp file. I am also not sure how to find out what put this entry in the context menu. It looks like this. Select a bmp file. Right-click it. There is an entry in the context menu that says, "Convert to file format..."

So I selected that. Screen went black. Then a error message box came up (OK only) that said "failure to create D3D9 device). Nothing in the title bar.

So I went to Google. It seems this is a DirectX 9 issue. (ATI Technologies Inc 3D RAGE PRO AGP 2X - from the Windows 2000 CD-ROM - cannot upgrade the video drivers) So I went to dxdiag to see what could be seen. I enabled the Check for WHQL digital signatures and away it went. It finished and all that I could tell that something may not be right is that the DirectX files tab has four files "which are debug versions." They are "d3dx8d.dll, d3dx9d.dll, d3d9d.dll."

On the dispaly tab I checked Test DirectDraw and test Direct3D. No problems there.

Hardware acceleration is enabled.

So I went the the DirectX applet in the control panel. And there on all tabs everything is Retail enabled.

My questions. How to I remove the debug versions from being enabled when nothing I have shows that the debug versions are enabled? In fact everything says the Retail versions are enabled.

Lastly how do I fix this issue, "failure to create D3D9 device" or at least indentify what put this entry in the context menu for bmp files. It does not occur in other image files. At least not gif or jpg. Oh sorry it does occur in jpg but not gif. Thanks.

Windows 2000 SP3 Microsoft Internet Explorer 5.5 SP2 DirectX 9b.

 

[Phil Taylor]

the SDK uninstall removes the debug versions.

having the debug files installed is not related to your application failure.

if you dont know what application placed that entry in your context menu,
its hard to fix.

if you cant remove the application via remove programs in the control panel,
ignore it so as it doesnt seem to have affected the rest of your directx.
unless you want to do an OS reinstall or something like that.


I am not sure what I installed to get this in the context menu when
selecting a bmp file. I am also not sure how to find out what put this
entry in the context menu. It looks like this. Select a bmp file.
Right-click it. There is an entry in the context menu that says, "Convert
to file format..."

So I selected that. Screen went black. Then a error message box came up
(OK only) that said "failure to create D3D9 device). Nothing in the title
bar.

So I went to Google. It seems this is a DirectX 9 issue. (ATI Technologies
Inc 3D RAGE PRO AGP 2X - from the Windows 2000 CD-ROM - cannot upgrade the
video drivers) So I went to dxdiag to see what could be seen. I enabled
the Check for WHQL digital signatures and away it went. It finished and all
that I could tell that something may not be right is that the DirectX files
tab has four files "which are debug versions." They are "d3dx8d.dll,
d3dx9d.dll, d3d9d.dll."

On the dispaly tab I checked Test DirectDraw and test Direct3D. No problems
there.

Hardware acceleration is enabled.

So I went the the DirectX applet in the control panel. And there on all
tabs everything is Retail enabled.

My questions. How to I remove the debug versions from being enabled when
nothing I have shows that the debug versions are enabled? In fact
everything says the Retail versions are enabled.

Lastly how do I fix this issue, "failure to create D3D9 device" or at least
indentify what put this entry in the context menu for bmp files. It does
not occur in other image files. At least not gif or jpg. Oh sorry it does
occur in jpg but not gif. Thanks.

Windows 2000 SP3 Microsoft Internet Explorer 5.5 SP2 DirectX 9b.

 

[George Hester]

I suspect the DirectX SDK put it in and it doesn't work. Actually I have a file format converter for image files that works great. But I'd like to take this entry out of the context menu for those file formats if I can. Any ideas?

 

[Phil Taylor]

remove the program that installed it via the control panel.

iirc, the SDK does not install anything in the context menu of the shell.

I suspect the DirectX SDK put it in and it doesn't work. Actually I have a
file format converter for image files that works great. But I'd like to
take this entry out of the context menu for those file formats if I can.
Any ideas?

 

[George Hester]

Then I don't know what it was. Thanks.